At a Glance
- Tasks: Lead small-group tours across the UK, sharing stories and creating memorable experiences.
- Company: Join Rabbie's, a company passionate about storytelling and sustainable tourism.
- Benefits: Enjoy discounted tours, flexible working options, and a supportive team environment.
- Other info: Opportunities for training, career growth, and a fun, dynamic work culture.
- Why this job: Explore stunning landscapes while connecting with people from around the world every day.
- Qualifications: Must have a UK driving license for at least 2 years and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Your role
You know those road trips where you're driving through a spectacular landscape, on the way to somewhere fabulous, and you've just had a thrilling conversation with the person sitting next to you - about life, history, passions. That could be your every day - by becoming a Rabbie's Driver-Guide leading small-group mini-coach tours throughout the UK. You're not just there to drive in silence - you're there to make their day memorable with that story you love about your favourite historical figure or a quirky local festival. You share the secrets of the places you're visiting and divulge the tricks to make their day easier. You play music they'll come to love and take photos they'll treasure for a lifetime. You're just as much a part of their experience and their holiday, and they are part of your adventures too. You become their guide and storyteller, sharing the pride of the UK’s landscapes, history, and culture. And the best thing is that no day is the same as you keep meeting people from all over the world and you explore the forever-changing landscapes.
Your working schedule
- Full time - 100% (average 5 days per week)
- Part time - 80% (average 4 days per week)
- Part time - 60% (average 3 days per week)
Your responsibilities
- Drive top of the range mini-coaches with due care and attention at all times for the comfort and safety of passengers (training provided)
- Demonstrate an appetite and enthusiasm for learning to continually develop a wide-ranging cultural, historical and social knowledge
- Complete daily vehicle safety checks and legal documentation (training provided)
- Embrace our environmental and sustainable tourism practices
- Collaborate effectively with team members by actively communicating issues, sharing insights, exchanging and integrating constructive feedback to continuously improve the quality of the tours
- Demonstrate pride and passion in upholding Rabbie’s cultural values, ensuring that quality and high standards are being met throughout our tours
Your skills, experience & qualifications
Essential- In order to work as a Driver-Guide you must have held a UK driving license for a minimum of 2 years.
- Driving experience (mini-coach driver training provided)
- Experience providing high standards of customer service
- Exceptional communication skills
- Demonstrated ability to use initiative and problem-solving skills to provide a seamless service
- An ability to communicate/interact respectfully and understandingly with a diverse range of clientele from all over the world
- A category D or D1 class driving license, if you do not currently hold a D1 license we may support suitable candidates in gaining this
What we can offer you:
- Discounted or free staff tours (dependent on availability)
- Family and friends discounted travel
- Family friendly policies
- Flexible/Hybrid working options where appropriate
- Bonus scheme
- Training budget
- Cross company working opportunities
- Cycle to work scheme
- Paid volunteer days
- Rabbie's sick pay
- Paid compassionate/bereavement leave
- Staff Social & events
- Discounted garage MOT/repairs (dependent on-site location)
- Long service reward
Driver Guide specific Benefits:
- On-site parking at depot
- Driver CPC top-up/renewal training
- Commissions
UK Driver-Guide: Lead Small-Group Tours & Tales employer: Rabbies
Rabbie's is an exceptional employer that offers a vibrant work culture where every day is an adventure, allowing you to share your passion for the UK's rich history and stunning landscapes with diverse travellers. With flexible working options, comprehensive training opportunities, and unique benefits like discounted staff tours and a supportive team environment, you'll find meaningful growth and camaraderie in this role. Join us to not only drive but also create unforgettable experiences for our guests while embracing sustainable tourism practices.
StudySmarter Expert Advice🤫
We think this is how you could land UK Driver-Guide: Lead Small-Group Tours & Tales
✨Tip Number 1
Get to know the company! Before your interview, dive into Rabbie's history and values. This way, you can show off your passion for their tours and how you can contribute to their mission of creating memorable experiences.
✨Tip Number 2
Practice your storytelling skills! As a Driver-Guide, you'll need to engage your passengers with fascinating tales. Think about some interesting stories or fun facts about the places you'll be visiting and rehearse how you'd share them.
✨Tip Number 3
Show off your customer service skills! During interviews, highlight any past experiences where you went above and beyond for customers. This will demonstrate your commitment to providing top-notch service on the road.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team and ready to embrace the Rabbie's adventure!
We think you need these skills to ace UK Driver-Guide: Lead Small-Group Tours & Tales
Some tips for your application 🫡
Show Your Passion for Storytelling:When you're writing your application, let your love for storytelling shine through! Share a little anecdote or a fun fact that reflects your personality and passion for the UK's history and culture. We want to see how you can engage and connect with our guests!
Highlight Your Customer Service Skills:Make sure to emphasise any experience you've had in customer service. We’re looking for someone who can create memorable experiences for our guests, so share examples of how you've gone above and beyond to make someone's day special.
Be Yourself!:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you. Whether it’s your quirky sense of humour or your deep love for the landscapes, let us see what makes you unique!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Rabbies
✨Know Your Routes and Stories
Before the interview, brush up on the key locations and historical tales you might share as a Driver-Guide. Think about what makes each place special and how you can engage your passengers with interesting anecdotes. This will show your passion for storytelling and your knowledge of the UK.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight situations where you went above and beyond to ensure a great experience for others. This is crucial for a role that revolves around making every tour memorable.
✨Demonstrate Your Communication Style
Practice how you would communicate with a diverse group of people. You might want to role-play scenarios where you need to explain something clearly or handle a tricky situation. Effective communication is key in this role, so showing that you can connect with various personalities will be a big plus.
✨Embrace Sustainability and Teamwork
Familiarise yourself with sustainable tourism practices and be ready to discuss how you can contribute to these efforts. Also, think about how you’ve worked in teams before and how you can collaborate effectively with colleagues to enhance the quality of tours. This shows that you align with the company’s values.
