At a Glance
- Tasks: Lead and optimise tour operations across Scotland's vibrant cities.
- Company: Join a dynamic team at a leading travel company focused on excellence.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Exciting role with travel opportunities and a focus on teamwork and safety.
- Why this job: Make a real impact in the travel industry while exploring beautiful Scottish landscapes.
- Qualifications: Must hold PCV Transport Manager qualification and have strong leadership skills.
The predicted salary is between 37800 - 46200 £ per year.
Your role
As Scotland Regions Operations Manager, you will lead safe, efficient and consistent tour operations across Glasgow, Inverness and Aberdeen.
You will oversee people, tour delivery, fleet availability, operational performance and compliance, maintaining a visible presence through regular site visits.
As CPC holder and Nominated Transport Manager
you will provide effective and continuous management of transport activities and ensure regulatory obligations are met.
You will build capable, engaged teams and promote safety, professionalism, continuous improvement and excellent customer service.
Key responsibilities
- Lead day-to-day tour operations across Glasgow, Inverness and Aberdeen, monitoring performance, operational costs, staffing, disruption and service delivery.
- Visit Glasgow and Inverness at least monthly and Aberdeen at least every two months to support local leaders and Driver Guides, understand risks and drive improvement.
- Manage tour schedules, staff rotas and on-road operations, ensuring sufficient people and vehicles are available to meet demand.
- Recruit, train, coach and develop Operations Team Leaders and Driver Guides, setting clear expectations and addressing people-management matters promptly and consistently.
- Assist with regional fleet availability, defect management, planned maintenance and servicing, working with internal teams and third-party providers.
- Act as a Nominated Transport Manager and CPC holder, ensuring compliance with operator licensing, PCV regulations, drivers’ hours, working time and tachograph requirements.
- Investigate operational or compliance issues, take corrective action and translate regulatory changes into practical guidance for regional teams.
- Build effective relationships across departments and with suppliers and operational partners; participate in the shared Duty Manager rota.
Essential requirements
- PCV Transport Manager qualification (TM1) and eligibility from day one to act as Nominated Transport Manager and CPC holder.
- Proven experience managing people, resources and day-to-day service delivery within a PCV operation.
- Comprehensive knowledge of PCV legislation, operator licensing, drivers’ hours, working-time requirements, tachograph rules and relevant industry standards.
- Strong leadership, communication, analytical and problem-solving skills, with sound decision-making in a fast-moving operational environment.
- Ability to manage competing priorities across multiple locations and travel regularly between Edinburgh, Glasgow, Inverness and Aberdeen.
- Flexibility to participate in the shared Duty Manager rota supporting a seven-day operation.
- What can be learned
- Rabbie’s internal operational systems, scheduling tools, reporting processes and approach to performance and continuous improvement.
- Company procedures for tour delivery, fleet management, incident management and cross-department working.
- Rabbie’s tour routes, destinations and the operational requirements of each region.
Desirable
- Health and safety and/or safety risk management qualification.
- Experience supporting multi-site or geographically dispersed transport operations.
Scotland Regions Operations Manager in Edinburgh employer: Rabbies
Rabbie’s is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As a Power BI Implementation Lead, you will play a pivotal role in shaping the future of our data-driven decision-making processes while enjoying the benefits of working within a rapidly growing company that values innovation and collaboration. With a commitment to making travel experiences unforgettable, you will be part of a team that not only strives for excellence but also fosters a supportive environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Scotland Regions Operations Manager in Edinburgh
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Rabbies.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Rabbies. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Scotland Regions Operations Manager in Edinburgh
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Rabbies, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Rabbies and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Rabbies. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Rabbies
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Rabbies.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Rabbies.
