At a Glance
- Tasks: Drive mini-coaches and share captivating stories about the UK's landscapes and culture.
- Company: Join Rabbie's, a leading tour company with a passion for storytelling.
- Benefits: Enjoy discounted tours, flexible working options, and a supportive team environment.
- Other info: Opportunities for training, social events, and career growth in a dynamic setting.
- Why this job: Make every day an adventure while connecting with people from around the world.
- Qualifications: Must have a UK driving licence for at least 2 years and excellent communication skills.
The predicted salary is between 30000 - 40000 € per year.
Application closing date: 4th December
Your role
You know those road trips where you're driving through a spectacular landscape, on the way to somewhere fabulous, and you've just had a thrilling conversation with the person sitting next to you - about life, history, passions. That could be your every day - by becoming a Rabbie's Driver-Guide leading small-group mini-coach tours throughout the UK. You're not just there to drive in silence - you're there to make their day memorable with that story you love about your favourite historical figure or a quirky local festival. You share the secrets of the places you're visiting and divulge the tricks to make your day easier. You play music they'll come to love and take photos they'll treasure for a lifetime. You're just as much a part of their experience and their holiday, and they are part of your adventures too. You become their guide and storyteller, sharing the pride of the UK’s landscapes, history, and culture. And the best thing is that no day is the same as you keep meeting people from all over the world and you explore the forever-changing landscapes.
Your working schedule
- Full time - 100% (average 5 days per week)
- Part time - 80% (average 4 days per week)
- Part time - 60% (average 3 days per week)
Your responsibilities
- Drive top of the range mini-coaches with due care and attention at all times for the comfort and safety of passengers (training provided)
- Demonstrate an appetite and enthusiasm for learning to continually develop a wide-ranging cultural, historical and social knowledge
- Complete daily vehicle safety checks and legal documentation (training provided)
- Embrace our environmental and sustainable tourism practices
- Collaborate effectively with team members by actively communicating issues, sharing insights, exchanging and integrating constructive feedback to continuously improve the quality of the tours
- Demonstrate pride and passion in upholding Rabbie’s cultural values, ensuring that quality and high standards are being met throughout our tours
Your skills, experience & qualifications
Essential
- In order to work as a Driver-Guide you must have held a UK driving license for a minimum of 2 years.
- Driving experience (mini-coach driver training provided)
- Experience providing high standards of customer service
- Exceptional communication skills
- Demonstrated ability to use initiative and problem-solving skills to provide a seamless service
- An ability to communicate/interact respectfully and understandingly with a diverse range of clientele from all over the world
Desirable
- A category D or D1 class driving license, if you do not currently hold a D1 license we may support suitable candidates in gaining this
What we can offer you:
- Discounted or free staff tours (dependent on availability)
- Family and friends discounted travel
- Family friendly policies
- Flexible/Hybrid working options where appropriate
- Bonus scheme
- Training budget
- Cross company working opportunities
- Cycle to work scheme
- Paid volunteer days
- Rabbie's sick pay
- Paid compassionate/bereavement leave
- Staff Social & events
- Discounted garage MOT/repairs (dependent on-site location)
- Long service reward
Driver Guide specific Benefits:
- On-site parking at depot
- Driver CPC top-up/renewal training
- Commissions
Driver Guide - London employer: Rabbies
Rabbie's is an exceptional employer that offers a vibrant work culture where every day is an adventure, allowing Driver-Guides to share their passion for the UK's rich history and stunning landscapes with travellers from around the globe. With flexible working options, comprehensive training opportunities, and a strong commitment to environmental sustainability, employees are encouraged to grow both personally and professionally while enjoying unique benefits like discounted staff tours and social events. Join us in creating memorable experiences and making a positive impact on the world of tourism.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Guide - London
✨Tip Number 1
Get to know the company! Before your interview, dive into Rabbie's history and values. This way, you can show off your passion for their mission and how you can contribute to making those road trips unforgettable.
✨Tip Number 2
Practice your storytelling skills! As a Driver-Guide, you'll need to engage with passengers. Think of a few interesting anecdotes or fun facts about the places you'll be visiting, so you're ready to share them during your interview.
✨Tip Number 3
Show off your customer service skills! Be prepared to discuss times when you've gone above and beyond for customers. This will highlight your ability to create memorable experiences for passengers on those mini-coach tours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to embark on this exciting journey with us.
We think you need these skills to ace Driver Guide - London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for storytelling and guiding shine through. We want to see how much you love sharing the UK's history and culture with others!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer service and driving. We’re looking for those who can connect with people from all walks of life, so don’t hold back on showcasing your skills!
Be Yourself:In your cover letter, be genuine and let your personality come through. We value authenticity, so share your unique experiences and what makes you a great fit for the Driver-Guide role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a part of our team.
How to prepare for a job interview at Rabbies
✨Know Your Routes
Familiarise yourself with the key locations and routes you might be driving. Being able to share interesting stories or facts about these places will show your passion for the role and enhance the experience for your passengers.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and engagingly. Since you'll be interacting with a diverse range of people, demonstrating your exceptional communication skills during the interview is crucial. Think of examples where you've successfully connected with others.
✨Emphasise Customer Service Experience
Prepare to discuss your previous customer service roles and how you went above and beyond to ensure satisfaction. Highlight any specific instances where you solved problems or created memorable experiences for customers.
✨Demonstrate Your Enthusiasm for Learning
Express your eagerness to learn about the cultural, historical, and social aspects of the UK. Mention any steps you've taken to expand your knowledge, as this aligns perfectly with the role's requirements and shows your commitment to continuous improvement.
