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- Tasks: Lead a friendly team to deliver exceptional customer service in a vibrant garden setting.
- Company: Join Restaurant Associates, a leading premium hospitality provider with iconic venues.
- Benefits: Enjoy free meals, onsite parking, and a contributory pension scheme.
- Why this job: Make a real impact while growing your career in a dynamic environment.
- Qualifications: Experience in catering or hospitality with strong leadership and communication skills.
- Other info: Flexible shifts available, with opportunities for professional development.
The predicted salary is between 28400 - 28400 £ per year.
Location: RHS Garden Wisley, GU23 6QB
Salary: £13.66 per hour
Contract: 16-hour weekly guaranteed minimum. Working across venues that have a 7 day a week operation.
We are on the lookout for an experienced Catering Supervisor to join our fantastic, busy team at RHS Garden Wisley on a part-time basis. As a Supervisor, you will be part of a hard-working, friendly team who all have the same goal - to deliver exceptional customer service to our visitors. RHS Garden Wisley covers 240 acres and is open all year round. There are multiple food outlets on site, ranging from a restaurant to cafés.
A successful Catering Supervisor will lead the front-of-house team, creating a welcoming experience for every visitor. You will supervise and support the team, train new members, and assist the Operations Managers with weekly bookwork. You will also step in to take full responsibility for the unit during absences. Alongside delivering excellent customer service, you will ensure smooth daily operations and maintain full compliance with food handling, hygiene, and health and safety standards.
In return, you will have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.
Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work weekdays and weekends. Hours will vary depending on the needs of the business, with a guaranteed minimum of 16 hours per week.
Who you are:
- Have experience in catering or hospitality with a passion for excellent service
- Be able to lead and motivate a team, creating a welcoming environment for visitors
- Be confident in taking initiative and making operational decisions
- Have strong communication and leadership skills
- Bring a positive, proactive attitude with a focus on success
- Be able to stay calm and efficient in a fast-paced environment
- Demonstrate reliability with excellent timekeeping
- Maintain a strong commitment to health, safety, and hygiene standards
- Have barista training and a passion for preparing high-quality coffee and beverages
What we can offer you:
- Free meals
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Interview Process: We are actively reviewing applications, and will be in touch with an invitation to interview if you are successful.
About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
Catering Supervisor - RHS Garden Wisley in Guildford employer: RA Venues
Contact Detail:
RA Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor - RHS Garden Wisley in Guildford
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around RHS Garden Wisley. Familiarise yourself with the different food outlets and the vibe of the place. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their team.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've motivated a team or handled a challenging situation in the past. We want to see that you can lead by example and create a welcoming environment for visitors.
✨Tip Number 3
Be ready to chat about customer service! Since delivering exceptional service is key for this role, think of times when you went above and beyond for a customer. We love hearing about those moments that made a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our fantastic team at RHS Garden Wisley. Don’t miss out on this opportunity!
We think you need these skills to ace Catering Supervisor - RHS Garden Wisley in Guildford
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for excellent customer service shine through. We want to see how you can create a welcoming environment for our visitors at RHS Garden Wisley.
Highlight Your Leadership Skills: Make sure to mention any experience you have in leading teams or training new members. We’re looking for someone who can motivate others and keep the team spirit high, so share those stories!
Be Specific About Your Experience: Don’t just list your previous jobs; tell us about your specific roles and responsibilities in catering or hospitality. We love details that show how you’ve contributed to smooth operations and compliance with health and safety standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at RA Venues
✨Know Your Stuff
Before the interview, brush up on your knowledge of catering and hospitality. Familiarise yourself with the specific operations at RHS Garden Wisley, including their food outlets and customer service standards. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Catering Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your ability to create a welcoming environment and how you can contribute to the team's success.
✨Demonstrate Your Passion for Service
Make sure to convey your passion for excellent customer service during the interview. Share stories that illustrate your commitment to going the extra mile for customers. This will resonate well with the interviewers, as they are looking for someone who aligns with their ethos of exceptional service.
✨Be Ready for Practical Scenarios
Expect to discuss real-life scenarios related to food handling, hygiene, and health and safety standards. Prepare to answer questions about how you would handle specific situations in a busy environment. This will demonstrate your readiness to maintain compliance and ensure smooth daily operations.