At a Glance
- Tasks: Assist in running operations and providing excellent service to guests.
- Company: Join Restaurant Associates, part of Compass Group UK&I, known for exceptional hospitality.
- Benefits: Enjoy career progression, recognition, and a supportive work environment.
- Why this job: Be part of a vibrant team that values individuality and delivers memorable experiences.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
- Other info: Diversity is celebrated here; everyone is encouraged to be their authentic selves.
The predicted salary is between 24000 - 36000 £ per year.
We're currently recruiting a dedicated Conference & Hospitality Assistant to help ensure the smooth running of the operations in Restaurant Associates on a full time basis, contracted to 40 hours per week. As a Conference & Hospitality Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Restaurant Associates? Here's what you need to know before applying:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Conference & Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Contact Detail:
RA Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Hospitality Assistant
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially in conference settings. Understanding the nuances of guest interactions and service standards will help you stand out during interviews.
✨Tip Number 2
Showcase your passion for customer service by sharing specific examples from your past experiences. Highlight moments where you went above and beyond to ensure a positive experience for guests.
✨Tip Number 3
Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities at Restaurant Associates.
✨Tip Number 4
Research Restaurant Associates and Compass Group UK&I thoroughly. Understanding their values and culture will allow you to tailor your approach and demonstrate how you align with their mission during any discussions.
We think you need these skills to ace Conference & Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Conference & Hospitality Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention specific experiences where you have excelled in similar roles, and express your enthusiasm for working with Restaurant Associates.
Highlight Relevant Skills: In your CV, emphasise skills such as teamwork, communication, and the ability to work under pressure. Provide examples of how you've successfully delivered outstanding service in previous positions.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at RA Venues
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating delightful experiences.
✨Demonstrate Teamwork Skills
Since being an excellent team player is crucial for this position, be prepared to discuss your experiences working in teams. Highlight specific instances where you collaborated effectively with others to achieve a common goal.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being knowledgeable will not only impress your interviewers but also show that you're ready to make recommendations and provide a seamless experience for guests.
✨Prepare for Pressure Scenarios
This role requires the ability to work under pressure, so think of examples from your past where you've successfully managed stressful situations. Discuss how you maintained quality service even when things got busy.