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- Tasks: Lead a friendly team to deliver exceptional customer service in a vibrant garden setting.
- Company: Join Restaurant Associates, a top hospitality provider with a focus on quality and sustainability.
- Benefits: Enjoy free meals, onsite parking, a pension scheme, and career growth opportunities.
- Why this job: Be part of a dynamic team at RHS Garden Wisley and make every visitor's experience memorable.
- Qualifications: Experience in catering or hospitality, strong leadership, and a passion for excellent service.
- Other info: Flexible shifts available, with a guaranteed minimum of 16 hours per week.
The predicted salary is between 30000 - 30000 £ per year.
Location: RHS Garden Wisley, GU23 6QB
Salary: £13.66 per hour
Contract: 16-hour weekly guaranteed minimum. Working across venues that have a 7 day a week operation.
We are on the lookout for an experienced Catering Supervisor to join our fantastic, busy team at RHS Garden Wisley on a part-time basis. As a Supervisor, you will be part of a hard-working, friendly team who all have the same goal - to deliver exceptional customer service to our visitors. RHS Garden Wisley covers 240 acres and is open all year round. There are multiple food outlets on site, ranging from a restaurant to cafés.
A successful Catering Supervisor will lead the front-of-house team, creating a welcoming experience for every visitor. You will supervise and support the team, train new members, and assist the Operations Managers with weekly bookwork. You will also step in to take full responsibility for the unit during absences. Alongside delivering excellent customer service, you will ensure smooth daily operations and maintain full compliance with food handling, hygiene, and health and safety standards.
In return, you will have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.
Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work weekdays and weekends. Hours will vary depending on the needs of the business, with a guaranteed minimum of 16 hours per week.
Who you are:
- Have experience in catering or hospitality with a passion for excellent service
- Be able to lead and motivate a team, creating a welcoming environment for visitors
- Be confident in taking initiative and making operational decisions
- Have strong communication and leadership skills
- Bring a positive, proactive attitude with a focus on success
- Be able to stay calm and efficient in a fast-paced environment
- Demonstrate reliability with excellent timekeeping
- Maintain a strong commitment to health, safety, and hygiene standards
- Have barista training and a passion for preparing high-quality coffee and beverages
What we can offer you:
- Free meals
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Interview Process: We are actively reviewing applications, and will be in touch with an invitation to interview if you are successful.
About Us: Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds.
Catering Supervisor - RHS Garden Wisley employer: RA Venues
Contact Detail:
RA Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor - RHS Garden Wisley
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around RHS Garden Wisley. Familiarising yourself with the space and its vibe will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Catering Supervisor, you'll be leading a team and interacting with visitors. Role-play common scenarios with friends or family to sharpen your communication and leadership skills.
✨Tip Number 3
Show off your passion for service! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to delivering exceptional experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our fantastic team at RHS Garden Wisley!
We think you need these skills to ace Catering Supervisor - RHS Garden Wisley
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for excellent customer service shine through. We want to see how you can create a welcoming environment for our visitors at RHS Garden Wisley.
Highlight Your Leadership Skills: Make sure to mention any experience you have in leading teams or training new members. We’re looking for someone who can motivate and support their colleagues, so share examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. This will help us see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the interview process as quickly as possible.
How to prepare for a job interview at RA Venues
✨Know Your Stuff
Before the interview, brush up on your knowledge of catering and hospitality. Familiarise yourself with the specific operations at RHS Garden Wisley, including their food outlets and customer service standards. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Catering Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. Highlight your ability to create a welcoming environment and how you can contribute to the team's success.
✨Demonstrate Your Passion for Service
Make sure to convey your passion for excellent customer service during the interview. Share stories that illustrate your commitment to going the extra mile for customers, and how you ensure a positive experience for every visitor. This aligns perfectly with the ethos of RHS Garden Wisley.
✨Be Ready for Practical Scenarios
Expect to discuss real-life scenarios related to food handling, hygiene, and health and safety standards. Prepare to answer questions about how you would handle specific situations in a fast-paced environment. This will demonstrate your readiness to maintain compliance and ensure smooth daily operations.