At a Glance
- Tasks: Join our team to deliver exceptional customer service and support catering operations.
- Company: Be part of Restaurant Associates, a leading premium hospitality provider.
- Benefits: Earn £12.71 per hour with flexible zero-hour contracts and weekly pay.
- Other info: Flexible shifts available, perfect for students looking to earn extra income.
- Why this job: Gain experience in a dynamic environment while working at iconic venues.
- Qualifications: Passion for service, teamwork, and reliability; hospitality experience is a plus.
The predicted salary is between 25000 - 30000 € per year.
Location: RAF London, Hendon, NW9 5LL
Salary: £12.71 per hour
Contract: Zero-hour contract, working across venues that have a 7 day a week operation. Weekend and evening work is required. Weekly paid.
We're on the lookout for enthusiastic Catering Assistants to join our busy, successful catering team at RAF London on a flexible, zero-hour basis. As a member of the front of house team, you will be part of a hard-working, friendly group who all have the same goal - to deliver exceptional customer service to our visitors.
This role requires you to be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. Supporting the delivery of the excellent front of house operation standards onsite is expected whereby you will be welcoming guests, serving food & drinks, operating the till system and preparing coffees to a high standard. In return, you'll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.
Shifts will vary between Monday to Sunday. Due to the nature of the business, we offer a variety of shifts, giving you flexibility while earning extra income. Please ensure you can commit to mainly working daytimes and evenings throughout the week and weekend. It is vital you are able to work during the school holidays too, as this is a busy time for the venue. This is a casual zero-hour role, so hours will vary depending on the needs of the business, on a weekly basis.
About You:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety-first mindset
- Experienced in hospitality, catering, or customer service (desirable)
About Us:
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
Catering Assistant - RAF London employer: RA Venues
Restaurant Associates is an exceptional employer, offering a vibrant and inclusive work culture at RAF London, where you can thrive as a Catering Assistant. With flexible zero-hour contracts, competitive pay, and a commitment to employee growth, you'll be part of a dedicated team that values outstanding service and celebrates individuality. Join us to enjoy the unique experience of working in iconic venues while contributing to sustainable practices and making a difference in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant - RAF London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Restaurant Associates. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Catering Assistant and be ready to share examples of your customer service skills.
✨Tip Number 3
Dress the part! Even though it’s a casual role, showing up looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Catering Assistant - RAF London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for delivering outstanding service shine through. We want to see that you genuinely care about making our customers' experiences memorable!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in hospitality or customer service. We love seeing how your skills align with what we’re looking for in a Catering Assistant.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. No need for fluff – just show us what you've got!
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way to ensure your application gets into our hands quickly, especially since we expect a high volume of applications for this role.
How to prepare for a job interview at RA Venues
✨Know Your Role
Before the interview, make sure you understand what a Catering Assistant does at RAF London. Familiarise yourself with the tasks mentioned in the job description, like food preparation and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about delivering exceptional customer service, be ready to share examples of how you've provided great service in the past. Think of specific situations where you went above and beyond for a customer or worked well in a team. This will demonstrate your passion for the role and your ability to connect with others.
✨Be Flexible and Reliable
With a zero-hour contract, flexibility is key. Be prepared to discuss your availability, especially during weekends and school holidays. Highlight your reliability and timekeeping skills, as these are crucial in a busy catering environment. Showing that you can adapt to changing schedules will set you apart.
✨Safety First!
Health and Food Safety regulations are a big part of this job. Brush up on basic food safety practices and be ready to talk about why they matter. If you have any experience in hospitality or catering, mention it! This shows that you take safety seriously and are ready to contribute to a safe working environment.
