At a Glance
- Tasks: Assist in preparing and serving delightful afternoon teas while ensuring exceptional guest experiences.
- Company: Join Restaurant Associates, a leading hospitality provider with a focus on quality dining.
- Benefits: Earn £12.71 per hour, enjoy free meals, and access exclusive perks and training opportunities.
- Other info: Flexible shifts, collaborative culture, and opportunities for career growth await you!
- Why this job: Be part of a unique dining experience aboard the Countess of York in a historic setting.
- Qualifications: Previous hospitality experience and a passion for customer service are essential.
The predicted salary is between 12 - 13 € per hour.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Location: National Railway Museum, York
Salary: £12.71 per hour
Contract: Part-Time, Permanent, 24 hours per week + paid overtime
Shifts: Shifts are varied, weekend work is required
What can we offer you:
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave excluding bank holidays (based on full time hours)
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
- No shortage of delicious food
About the Role:
We're seeking an enthusiastic Catering Assistant to take on a key role aboard the Countess of York, one of the National Railway Museum's most unique hospitality experiences. Housed within a beautifully restored 1950s carriage, the Countess of York is renowned for its elegant afternoon tea service, offering guests a memorable dining experience in the heart of this iconic heritage attraction. This is a fantastic opportunity to support our catering and service operations within a truly distinctive setting.
In this role, you'll help deliver exceptional hospitality experiences aboard the Countess of York, ensuring guests receive warm, attentive service throughout their visit. From preparing and serving beautifully presented afternoon teas to supporting smooth day-to-day operations across both front-of-house and kitchen areas, you'll play an important part in maintaining the high standards that make this venue so special. This role will be well suited to candidates with previous experience in hospitality, cafés, or customer-facing service environments, particularly those who thrive in a fast-paced setting and enjoy working as part of a team.
Key Responsibilities:
- Assisting in the preparation and serving of afternoon tea items, ensuring quality and presentation standards are met
- Welcoming and seating guests, providing a warm and attentive service throughout their visit
- Supporting the kitchen team with basic food preparation and plate presentation
- Clearing tables efficiently and ensuring the dining area is kept clean and well-presented
- Washing dishes, cutlery, and glassware to maintain service readiness
- Maintaining cleanliness in all working areas, including the kitchen and service areas, in line with Food Hygiene and Health & Safety standards
- Restocking service areas and assisting with stock rotation
- Working collaboratively with the whole team to ensure smooth service and a memorable guest experience
- Representing Compass Group UK&I with professionalism and pride
About you:
- Previous experience in a similar hospitality or catering role
- A friendly, positive, and professional manner with a passion for customer service
- Ability to work well as part of a team and take direction from supervisors and chefs
- Flexible and adaptable to different tasks and service needs
- Good communication skills and a willingness to engage with guests
- A proactive approach to maintaining cleanliness and organisation
- Reliability, punctuality, and a can-do attitude
About Us:
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Catering Assistant - Part Time in Acomb employer: RA Venues
At Restaurant Associates, we pride ourselves on fostering a collaborative and inclusive culture where your creativity is encouraged and your ideas are valued. Working as a Catering Assistant at the National Railway Museum in York not only offers you the chance to be part of a unique hospitality experience aboard the Countess of York, but also provides access to excellent employee benefits, including free meals, training opportunities, and a supportive team environment that prioritises your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant - Part Time in Acomb
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the National Railway Museum and soak in the atmosphere. This will help you connect with the role and show your genuine interest in the unique dining experience aboard the Countess of York.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with guests or handle tricky situations. Being able to demonstrate your friendly and professional manner during the interview will set you apart from the crowd.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. The role is all about collaboration, so highlighting your ability to support your colleagues will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, you'll get to explore more about what we offer at Compass Group UK&I!
We think you need these skills to ace Catering Assistant - Part Time in Acomb
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Catering Assistant and how your experience aligns with our needs.
Show Off Your Experience:When writing your application, highlight any previous experience in hospitality or customer service. We love candidates who can demonstrate their skills in fast-paced environments, so don’t hold back on sharing your relevant stories!
Be Yourself:Let your personality shine through in your application! We’re looking for friendly and positive individuals who are passionate about customer service. A little bit of your unique flair can go a long way in making your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at RA Venues
✨Know Your Stuff
Before the interview, make sure you understand the role of a Catering Assistant. Familiarise yourself with the responsibilities like preparing and serving afternoon teas, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about providing exceptional customer service, be ready to share examples of how you've successfully interacted with guests in previous jobs. Highlight your friendly and professional manner, and how you thrive in a team environment.
✨Dress for Success
Even though it's a part-time role, first impressions matter! Dress smartly and appropriately for the interview. It shows respect for the opportunity and reflects the professionalism expected in a hospitality setting.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team culture, training opportunities, or what a typical day looks like on the Countess of York. It shows your enthusiasm and helps you gauge if the role is the right fit for you.
