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- Tasks: Identify and develop new business opportunities in wastewater servicing.
- Company: Join RA Dalton Ltd, a leader in off-mains drainage solutions.
- Benefits: Enjoy private medical insurance, pension plans, bonuses, and professional growth.
- Other info: Collaborative environment with excellent career development opportunities.
- Why this job: Be part of a dynamic team making a real impact in customer engagement and business growth.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Location: Unit 10c, Beechburn Industrial Estate, Crook, DL15 8RA
Company: RA Dalton Ltd
Job Type: Full-Time, Permanent
Schedule: Monday to Friday
Work Location: In person
Benefits:
- Private medical insurance
- Private dental insurance
- Company Pension Plan
- Bonus Scheme / Annual Profit-Sharing Scheme
- Company Events
- Free parking / On-site parking
- Workwear provided
- Training and development
- Opportunities for professional growth
You will be part of a dynamic team that values collaboration, accuracy, and a supportive working environment.
Company Overview: RA Dalton Ltd is the national leader in off‑mains drainage solutions. While proud of our heritage as a family‑run business, we continue to grow and innovate across the UK. Our employees are at the heart of everything we do, and this role offers the chance to join a dedicated, professional, and friendly office team within a business that values quality, reliability, and teamwork.
Job Description: An exciting opportunity has arisen at RA Dalton for a driven and commercially minded New Business Administrator to join our team. This role is ideal for someone with a passion for sales, customer engagement and business growth within the wastewater servicing sector. You will be responsible for identifying and developing new business opportunities, nurturing client relationships and expanding our service contract portfolio across domestic and commercial markets. As a key member of the service department, you will proactively source new leads, respond to enquiries and convert prospects into long‑term customers. You’ll work closely with the Service Manager, Accounts and Transport teams to ensure seamless onboarding and delivery of service agreements, maintaining high standards of customer service and operational efficiency.
General Responsibilities:
- Proactively identify and pursue new business opportunities for wastewater servicing contracts
- Respond to inbound enquiries and generate outbound leads through calls, emails, and CRM outreach
- Build and maintain strong relationships with new and existing customers to understand their servicing needs
- Prepare tailored service agreements for all new enquiries and installations, follow up and secure contracts
- Set up and manage new service contracts, ensuring accurate documentation and timely, professional communication
- Maintain and update CRM systems (Clik) and spreadsheets with lead and customer data
- Collaborate with internal teams to coordinate service delivery, including scheduling, transport logistics and account setup
- Source networking opportunities and collaborate with Marketing to promote RA Dalton’s servicing solutions
- Monitor market trends and competitor activity to identify growth opportunities
- Support the Service Manager in strategic planning and departmental development
- Assist the Service team with day-to-day operations and administrative tasks
Requirements and Skills:
- Proven experience in a sales, business development or customer acquisition role – ideally within the wastewater, environmental services or facilities management sectors
- Strong understanding of service‑based sales cycles, including lead generation, qualification and conversion
- Excellent communication and negotiation skills, with the ability to build rapport and trust with clients
- Confident in handling both inbound and outbound sales activity, including cold and warm leads
- Proficient in CRM systems (Clik preferred) and Microsoft Office Suite (Excel, Word, Outlook)
- Highly organised with the ability to manage multiple leads, contracts and follow‑ups simultaneously
- Commercial awareness and the ability to identify opportunities
- Self‑motivated and target‑driven, with a proactive approach to achieving sales goals
- Strong team player who can collaborate effectively with internal departments
- Knowledge of wastewater treatment systems, servicing requirements or environmental compliance (desirable but not essential—training provided)
How to Apply: If you are a results‑driven individual with a passion for building client relationships, identifying new business opportunities and driving service sales growth, we’d love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you believe you are the ideal candidate for the New Business Administrator position. Send your application to: recruitment@radalton.co.uk
Join us at RA Dalton Ltd and play a key role in supporting our reputation for quality, reliability, and excellent customer service. RA Dalton is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Note: This job description is intended to convey information essential to understanding the scope of the New Business Administrator position and is not intended to be an exhaustive list of responsibilities or duties. The company reserves the right to modify the job description as required.
New Business Administrator employer: RA Dalton Ltd
Contact Detail:
RA Dalton Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Administrator
✨Tip Number 1
Get to know the company inside out! Research RA Dalton Ltd, their services, and their values. This way, when you get that interview, you can show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at RA Dalton. Plus, it shows your initiative and interest in the company!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to sales and customer engagement. Think of examples from your past experiences that highlight your skills in building relationships and driving business growth.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace New Business Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the New Business Administrator role. Highlight any relevant sales or customer engagement experience, and don’t forget to mention your familiarity with CRM systems!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit for our team at RA Dalton. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your application showcases your excellent communication skills. Whether it’s in your CV or cover letter, demonstrate how you build rapport and trust with clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RA Dalton Ltd
✨Know Your Stuff
Before the interview, make sure you understand RA Dalton Ltd's services and the wastewater sector. Familiarise yourself with their values and how they approach customer service. This will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements and customer engagement strategies. Be ready to discuss how you've successfully identified and pursued new business opportunities in previous roles.
✨Be a Team Player
Since this role involves collaboration with various internal teams, be prepared to discuss how you work effectively within a team. Share examples of how you've coordinated with others to achieve common goals, especially in a sales or service context.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's growth plans or how they measure success in the New Business Administrator role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.