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- Tasks: Be the first point of contact for customers and deliver top-notch service.
- Company: Join a supportive team in a dynamic call centre environment.
- Benefits: Enjoy competitive pay, generous holiday, and great perks like discounts and virtual GP.
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Experience in admin or customer service, with strong communication skills.
- Other info: Flexible hours and excellent career progression opportunities await you.
The predicted salary is between 20800 - 26000 £ per year.
Location: DA2
Hourly Rate: £16.50
Salary (Temp to Perm): Up to £26,000 after 12 weeks
Hours: Mon–Fri, 8am–5pm, office-based
Start Date: Immediate
Role
You’ll be the first point of contact for customers, delivering excellent service across multiple contracts. Duties include scheduling jobs, handling calls, raising appointments, and completing admin tasks accurately.
Requirements
- Admin/customer service experience (social housing/construction preferred)
- Strong communication and organisational skills
- Proficient in Outlook & Excel
- Professional, flexible attitude
Benefits
- 37.5 hrs per week with summer/winter hours
- Pension, life assurance
- 28 days holiday (rising to 33)
- Enhanced family-friendly leave
- Discounts hub, virtual GP, EAP, Bike2Work
To apply, please respond to this advert or contact the R9 team.
Admin in Dartford employer: R9 Recruitment Ltd
Contact Detail:
R9 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin in Dartford
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent projects can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your admin and customer service experience.
✨Tip Number 3
Dress professionally for your interview, even if it's a casual environment. First impressions matter, and looking the part can set a positive tone from the get-go.
✨Tip Number 4
After your interview, don’t forget to send a thank-you email! It’s a great way to reiterate your interest in the position and leave a lasting impression on the hiring team.
We think you need these skills to ace Admin in Dartford
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your admin and customer service experience, especially if you've worked in social housing or construction. We want to see how your background makes you a great fit for the role!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read!
Tailor Your Application: Don’t just send a generic application! Tailor it to the job description by mentioning specific skills like your proficiency in Outlook and Excel. Show us why you’re the perfect match for this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at R9 Recruitment Ltd
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Call Centre Administrator. Familiarise yourself with tasks like scheduling jobs and handling calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves being the first point of contact for customers, practice articulating your thoughts clearly. You might want to prepare examples of how you've handled customer queries or resolved issues in the past. This will highlight your strong communication skills.
✨Get Comfortable with Tech
Brush up on your Outlook and Excel skills before the interview. You could even create a mock schedule or spreadsheet to showcase your proficiency. Being able to discuss your experience with these tools will give you an edge over other candidates.
✨Emphasise Your Flexibility
The job requires a professional and flexible attitude, so be ready to discuss times when you've adapted to changing situations. Share specific examples that illustrate your ability to handle unexpected challenges while maintaining excellent service.
