At a Glance
- Tasks: Provide 2nd and 3rd line support for core infrastructure systems.
- Company: Join a major player in the logistics sector with a dynamic IT team.
- Benefits: Enjoy a hybrid work model and gain valuable experience in a thriving industry.
- Why this job: Be part of a hands-on role that enhances your technical skills and career growth.
- Qualifications: 5+ years in technical support, strong Windows/Linux experience, and ITIL Foundation qualification.
- Other info: Immediate start available for a 12-month contract.
The predicted salary is between 36000 - 60000 £ per year.
Felixstowe (On-site/Hybrid) | 12 month contract
Start: ASAP
Are you an experienced Technical Analyst with a strong background in infrastructure support, system administration and technical troubleshooting? We’re working with a major organisation in the logistics sector who are looking for a hands-on Technical Analyst to join their in-house IT team.
What you’ll be doing:
- Providing 2nd and 3rd line support across core infrastructure systems
- Supporting and maintaining Windows Server, Active Directory, and Linux systems (Red Hat, Oracle Linux, CentOS)
- Administering system software, databases, and storage platforms (SAN/NAS)
- Managing access controls and ensuring compliance with security protocols
- Troubleshooting across networks, storage, and applications
- Supporting change and upgrade initiatives across infrastructure and software
- Working closely with the Security & Architecture function on design and implementation of systems
What you’ll bring:
- Solid experience in a technical support or infrastructure analyst role (5+ years)
- Strong Windows and Linux OS experience — including scripting (PowerShell / Shell)
- Understanding of database administration and storage planning
- ITIL Foundation qualification or equivalent service delivery understanding
- Excellent problem-solving skills and proactive approach to system issues
- Great communication skills with the ability to liaise with both technical and non-technical stakeholders
Technical analyst employer: R3vamp Limited
Contact Detail:
R3vamp Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical analyst
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Active Directory, and Linux systems. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your troubleshooting skills, especially in network and storage issues. Be prepared to share examples of how you've resolved complex technical problems in the past, as this will demonstrate your capability to handle the challenges of the role.
✨Tip Number 3
Since communication is key in this role, practice explaining technical concepts in simple terms. This will help you convey your ideas effectively to both technical and non-technical stakeholders during the interview process.
✨Tip Number 4
If you have an ITIL Foundation qualification, be ready to discuss how you've applied ITIL principles in your previous roles. If not, consider familiarising yourself with these concepts, as they are crucial for understanding service delivery in IT.
We think you need these skills to ace Technical analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical support and infrastructure analysis. Emphasise your skills with Windows Server, Active Directory, and Linux systems, as well as any relevant scripting experience.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your 5+ years of experience and how your problem-solving skills can benefit their IT team.
Showcase Relevant Projects: If you have worked on projects involving system administration, database management, or security compliance, include these in your application. Use specific examples to demonstrate your hands-on experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Technical Analyst role.
How to prepare for a job interview at R3vamp Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Server, Active Directory, and Linux systems in detail. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your hands-on expertise.
✨Understand the Company’s Infrastructure
Research the logistics sector and the specific technologies used by the organisation. Familiarise yourself with their core infrastructure systems and be ready to discuss how your skills can contribute to their operations.
✨Prepare for Problem-Solving Scenarios
Expect to encounter technical scenarios during the interview. Practice articulating your thought process when troubleshooting issues, as this will showcase your problem-solving abilities and proactive approach.
✨Communicate Effectively
Since the role involves liaising with both technical and non-technical stakeholders, practice explaining complex technical concepts in simple terms. This will demonstrate your communication skills and ability to work collaboratively.