At a Glance
- Tasks: Provide first-line support for payroll queries and ensure excellent customer experience.
- Company: Join a growing organisation with a supportive team culture.
- Benefits: Negotiable hourly rate, fully remote work, and comprehensive training provided.
- Other info: Enjoy a streamlined interview process and a chance to grow your career.
- Why this job: Make a real difference while helping clients resolve payroll issues.
- Qualifications: Experience in payroll support or customer service, strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Payroll Customer Support Advisor £ - Hourly Rate Negotiable Do E Initial 4 Weeks Remote (UK) Your New Role We are working with a growing organisation that is looking for a Payroll Customer Support Advisor to join their team.
This is a customer-focused role where you will provide first-line support to clients, investigating and resolving payroll queries, correcting calculation errors, and ensuring an excellent customer experience.
You will be supporting a small portfolio of customers whose payroll has been impacted, working closely with internal teams to resolve issues accurately and efficiently.
Ensuring Your Success You will have previous experience within payroll support, payroll administration, or customer service in a payroll environment.
You'll be confident investigating payroll queries, communicating with customers, and resolving issues with accuracy and professionalism.
System experience is not essential, but a good understanding of payroll processes, strong attention to detail, and excellent communication skills are key.
In Return In return, you'll join a supportive team offering a fully remote role with a streamlined one-stage interview process.
Full training will be provided where required, and you'll have the opportunity to make a real difference...
