IT Support Technician

IT Operations Engineer (Contract) – Southampton – £160–£180 per day (Inside IR35)

Rolling Contract | On-site | Immediate Start

We’re looking for an experienced IT Support Engineer to join a leading brand’s Southampton office.

This is a great opportunity for an IT support professional who enjoys hands-on work, problem-solving, and keeping tech running smoothly in a busy, high-energy environment.

The role:

• Provide daily IT support to office staff (desktops, laptops, mobile devices, Wi-Fi, printers, AV equipment)
• Set up and configure Windows and Mac devices
• Troubleshoot and maintain office networks and hardware
• Act as the first point of escalation for tech issues
• Support small tech projects and office fit-outs/upgrades
• Work closely with wider technology teams across Europe

What we’re looking for:

• 3+ years’ experience in a similar IT support / TechOps role
• Confident supporting Windows 10, Mac OS, and iOS devices
• Strong troubleshooting skills across hardware, software, networks, and AV setups
• Microsoft, Cisco, or equivalent certifications (e.g., MCSA, CCNA) are a plus;
• Familiar with basic networking (Wi-Fi, patch panels, cabling)
• Great communication skills — able to explain technical issues simply
• Organised, proactive, and a real team player
• Familiar with project management principles and ITIL practices
• Experience with Agile ways of working and tools such as Jira (bonus)

What’s on offer:

• On-site role in a central Southampton location
• Collaborative, supportive team environment
• Opportunities to get involved with tech projects and upgrades