Training Content & Enablement Manager
6-Month FTC - With view to extend
Remote
£40k - £45k
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Your New Role
As a Training Content & Enablement Manager, you will play a key
role in supporting the Customer Training team by creating,
developing and maintaining engaging, effective and scalable
learning content. You will manage the full lifecycle of customer
training materials, from initial creation and publication through
to regular review, updates and retirement. Working closely with
teams including Product, Product Marketing, Customer Success and
Training, you will ensure that customer-facing content remains
accurate, relevant and aligned with product developments and
organisational priorities. You will create accessible and
reusable learning resources that support customer adoption and
confidence, while using digital and AI-enabled tools where
appropriate to improve the way content is created and delivered.
You will also maintain a prioritised content roadmap, using
product release schedules, customer feedback and learner needs to
plan upcoming content and reduce last-minute requests. The role
will focus on developing self-service learning solutions that
complement trainer-led sessions and allow training teams to
concentrate on high-value customer interactions, complex
implementations and strategic customer adoption.
Ensuring Your Success
To be successful in this role, you will have experience creating,
developing and maintaining customer-facing learning content,
training materials or educational resources. You will ideally
have experience working with Learning Management Systems (LMS) or
digital learning platforms and be confident using digital,
AI-enabled or automation tools to improve content creation and
learning experiences. A background in instructional design,
learning design, training, enablement or a similar discipline
would be highly beneficial. You will have excellent written and
verbal communication skills, with the ability to adapt content
for different audiences and create resources that are clear,
engaging and accessible. Experience within education, technology,
software or customer enablement environments would be
advantageous, as would experience using data, analytics, customer
f...
Training Content & Enablement Manager employer: R3vamp Limited Careers
Join a dynamic and rapidly growing SaaS organisation in Reading, where your role as a Scrum Master will not only allow you to implement Agile practices but also make a significant impact on product delivery. With a strong focus on employee growth, you will benefit from a collaborative work culture that encourages innovation and continuous improvement, alongside flexible working arrangements that support a healthy work-life balance. This is an excellent opportunity to enhance your skills in a supportive environment while contributing to the success of a forward-thinking company.
