R13 Recruitment are excited to recruit a B2B Customer Success Team Manager to join an established business in central Norwich. You will lead a new customer success function, implementing AI-driven CRM and data-enabled processes to enhance retention and long-term partnerships.
The role is office-based in Norwich for six months, with a potential move to hybrid working (three days in the office, two from home).
AI-Driven Customer Success Manager in Norwich employer: R13 Recruitment
Join a leading UK manufacturer renowned for its commitment to quality and innovation as a Customer Operations Manager, where you will benefit from a competitive salary, comprehensive benefits package, and a clear progression pathway to senior leadership. With a strong focus on employee development, you will receive structured mentorship and direct exposure to executive decision-making, all within a collaborative and supportive work culture that values your contributions to shaping the future of customer operations and logistics. Located just outside Thetford, this role offers the unique advantage of being part of a fast-paced environment that actively invests in its people and operations, ensuring meaningful career growth opportunities.
