R13 are proud to be recruiting for a key leadership opportunity, seeking an experienced IT professional to take ownership of a critical delivery function for a highly recognised organisation. Combining technical leadership, people management and client delivery, the successful candidate will be responsible for leading and developing technical teams, strengthening project delivery and helping to create greater consistency and performance across the overall function. The role would suit someone already operating at this level, or a strong IT Manager/MSP leader who is ready to step into a broader role. Above all, you ll need the technical credibility, leadership ability and customer-facing experience to make an impact quickly. It s a hands-on leadership role, working from company offices based on the outskirts of Norwich (full-time) with a salary DOE. The Company Our client is an expanding IT services organisation providing managed IT, infrastructure, cloud, connectivity and cyber security solutions to a diverse client base across the UK. This is a pivotal role within the business, sitting as part of the Senior Management Team and responsible for leading and developing key technical delivery functions with the focus being very much on people, performance and delivery. The successful candidate will bring a technical background alongside the leadership skills to develop the teams, inform the future development of the depar...
Service Delivery Manager - IT in Norfolk employer: R13 Recruitment
Join a leading UK manufacturer renowned for its commitment to quality and innovation as a Customer Operations Manager, where you will benefit from a competitive salary, comprehensive benefits package, and a clear progression pathway to senior leadership. With a strong focus on employee development, you will receive structured mentorship and direct exposure to executive decision-making, all within a collaborative and supportive work culture that values your contributions to shaping the future of customer operations and logistics. Located just outside Thetford, this role offers the unique advantage of being part of a fast-paced environment that actively invests in its people and operations, ensuring meaningful career growth opportunities.
