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- Tasks: Lead key client accounts and deliver high-quality integrated brand and digital projects.
- Company: Established branding and digital agency with a collaborative culture.
- Benefits: Hybrid working model, exposure to high-profile clients, and clear growth opportunities.
- Why this job: Make a real impact by shaping strategies for top-tier clients in a dynamic environment.
- Qualifications: Significant experience in senior client services and strong communication skills.
- Other info: Monthly office presence in Norwich and weekly client visits to London required.
The predicted salary is between 36000 - 60000 £ per year.
R13 Recruitment are supporting a well-established branding and digital agency in their recruitment of a new Account Director to join their senior client services team. This role will take ownership of key client relationships, providing that strategic leadership while ensuring high-quality delivery across integrated brand, creative and digital projects. This is a senior, client-facing position suited to someone confident operating at this stakeholder level, with strong agency experience and the ability to balance strategy, commercial oversight and delivery. Hybrid Monday to Friday working hours. The agency have a core base in Norwich so a monthly presence in this office is required alongside weekly client visits to London.
The company is a multi-disciplinary creative business operating across branding, strategy, creative and digital delivery. With offices in multiple UK locations, they work with a range of high-profile and corporate clients, helping organisations shape how they communicate, position themselves and perform in market. The culture is collaborative, strategic and delivery-focused, with an emphasis on long-term client partnerships and high standards of work.
Benefits
- Hybrid working model
- Opportunity to work with high-profile, corporate clients
- Collaborative senior leadership environment
- Exposure to integrated brand, creative and digital projects
- Clear scope to influence strategy, delivery and account growth
The day to day
- Acting as senior lead on key client accounts, building trusted, long-term relationships.
- Understanding client objectives and providing strategic, commercially sound advice.
- Chairing client meetings, strategic reviews and internal briefings.
- Translating client needs into clear, actionable briefs for internal teams.
- Overseeing the development and delivery of integrated brand and campaign work.
- Ensuring work is delivered on brief, on time and within budget.
- Monitoring account performance, managing scope and mitigating risk.
- Identifying opportunities to grow existing accounts and deepen client partnerships.
- Supporting pitches, proposals and wider business development activity.
- Working closely with strategy, creative, digital and production teams to ensure alignment.
- Encouraging collaboration and development within the account team.
You will have / be
- Significant experience in a senior client services or account leadership role.
- Comfortable managing complex and high-value client relationships.
- Commercially astute, with experience managing budgets and profitability.
- Confident presenting ideas and influencing senior stakeholders.
- An excellent communicator, written and verbal.
- Collaborative and delivery-focused, able to lead cross-functional teams.
- Experience working with corporate or professional services clients is highly advantageous.
How to apply
To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume your application has been unsuccessful.
Account Director in Norfolk employer: R13 Recruitment
Contact Detail:
R13 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at the agency. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the agency’s recent projects and clients. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! You’ll need to present your ideas confidently, so rehearse how you’d approach client relationships and project delivery. Make sure you can articulate your strategic vision clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Account Director in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Director role. Highlight your agency experience and any relevant client relationships you've managed, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our agency's focus on strategic leadership and high-quality delivery. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage complex client relationships and deliver successful projects. Numbers and results speak volumes, so don’t shy away from sharing them!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at R13 Recruitment
✨Know Your Clients
Before the interview, research the agency's key clients and their industries. Understanding their objectives and challenges will help you demonstrate your ability to build trusted relationships and provide strategic advice tailored to their needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led client accounts in the past. Highlight your experience in managing complex relationships and delivering high-quality work on time and within budget. This will show that you're ready to take ownership of key client relationships.
✨Be Ready to Discuss Strategy
Since this role involves a lot of strategic oversight, be prepared to discuss your approach to developing and executing strategies for client accounts. Think about how you've identified growth opportunities and mitigated risks in previous roles.
✨Practice Your Communication Skills
As an Account Director, you'll need to communicate effectively with both clients and internal teams. Practice articulating your ideas clearly and confidently, especially when discussing how you would chair meetings or present to senior stakeholders.
