Customer Experience Leader β€” Ops & Logistics

Customer Experience Leader β€” Ops & Logistics

Full-Time 37800 - 46200 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the UK Customer Experience team and oversee the Order-to-Cash process.
  • Company: Leading UK manufacturer with a focus on customer satisfaction.
  • Benefits: Long-term career development and progression into senior leadership roles.
  • Other info: Exciting opportunity for growth in a supportive environment.
  • Why this job: Take ownership of customer operations and make a real impact.
  • Qualifications: Ambitious operational leader with experience in customer experience management.

The predicted salary is between 37800 - 46200 Β£ per year.

R13 Recruitment are delighted to support a leading UK manufacturer in their search for a Customer Experience Manager.

This is a rare opportunity for an ambitious operational leader to take ownership of an established customer operations function while benefiting from genuine long-term career development and progression into senior leadership.

You'll lead the UK Customer Experience team, oversee the end-to-end Order-to-Cash process, and coach Leaders and Advisors.

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Customer Experience Leader β€” Ops & Logistics employer: R13 Recruitment

As a leading UK infrastructure organisation, we pride ourselves on fostering a dynamic work culture that prioritises collaboration and innovation. Our employees benefit from comprehensive professional development opportunities, competitive remuneration, and a supportive environment that encourages work-life balance. Located in the vibrant cities of Peterborough and Norwich, our team enjoys access to a wealth of local amenities and a strong sense of community, making it an excellent place for meaningful and rewarding employment.

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Contact Details:

R13 Recruitment Recruitment Team

We think you need these skills to ace Customer Experience Leader β€” Ops & Logistics

Leadership Skills
Customer Experience Management
Operational Management
Order-to-Cash Process
Coaching and Mentoring
Team Management
Strategic Planning