R13 Recruitment Ltd in Norwich is recruiting a B2B Customer Success Team Manager to lead a growing function. You will own the implementation of a new generative AI CRM platform, use data and automation to improve the customer journey, and build a high-performing team.
This is a full-time, office-based role in Norwich for the first six months, with the opportunity to move to hybrid thereafter (three days in the office and two working from home).
AI-Driven Customer Success Team Lead (Hybrid) in Norwich employer: R13 Recruitment Ltd
Join a leading UK manufacturer renowned for its commitment to quality and innovation, where you will have the chance to shape the future of customer operations and logistics. With a strong focus on employee development, the company offers a competitive salary, comprehensive benefits, and a clear progression pathway into senior leadership roles. The collaborative work culture encourages professional growth and provides direct exposure to executive decision-making, making it an excellent employer for ambitious operational leaders.
