FMCG Customer Experience & Operations Lead

FMCG Customer Experience & Operations Lead

Full-Time 63000 - 77000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the UK Customer Experience team and manage the Order-to-Cash process.
  • Company: A leading UK manufacturer with a focus on growth and development.
  • Benefits: Long-term career development, exposure to various operations, and potential for senior leadership roles.
  • Other info: Exciting opportunities for career progression in a growing organisation.
  • Why this job: Join a dynamic team and make a real impact on customer experience and operations.
  • Qualifications: Experience in customer operations and strong collaboration skills across departments.

The predicted salary is between 63000 - 77000 Β£ per year.

R13 Recruitment is supporting a leading UK manufacturer in the search for a Customer Operations Manager with a clear path to Head of Logistics & Customer Operations.

The role offers genuine long-term development, broader operational exposure and potential progression to senior leadership in a growing organization.

You will lead the UK Customer Experience team, own the end-to-end Order-to-Cash process and collaborate across Sales, Supply Chain, Finance and IT to enhance service delivery.

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FMCG Customer Experience & Operations Lead employer: R13 Recruitment Ltd

Join a long-established organisation in King's Lynn that values collaboration and personal initiative, making it an excellent employer for Systems & Network Engineers. With a strong focus on employee growth opportunities and a supportive work culture, you will have the chance to enhance your skills while contributing to meaningful projects that improve IT infrastructure and security. Enjoy the unique advantage of working in a dynamic environment where your technical expertise is not only recognised but also nurtured.

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Contact Details:

R13 Recruitment Ltd Recruitment Team

We think you need these skills to ace FMCG Customer Experience & Operations Lead

Customer Experience Management
Order-to-Cash Process
Collaboration Skills
Sales Coordination
Supply Chain Management
Financial Acumen
IT Integration