Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support premium processing and manage operational queries in a fast-paced environment.
- Company: Join Ryan Specialty, a leader in the Lloydâs market with a focus on teamwork.
- Benefits: Enjoy competitive pay, diverse workplace culture, and opportunities for growth.
- Other info: Ideal for recent graduates or those with experience in insurance operations.
- Why this job: Be part of a dynamic team making a real impact in the insurance industry.
- Qualifications: Strong attention to detail, numerical skills, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Position Summary: The Technical Operations Assistant will support the efficient processing and administration of premium and bordereaux activity across Ryan Specialty MGUs and Coverholders operating in the Lloydâs market. The role requires strong attention to detail, effective communication, and the ability to manage operational queries and workflows in a busy processing environment. Responsibilities will evolve over time in line with business and departmental needs.
Location: London - UK - Fenchurch
Key Responsibilities
- Bordereaux & Premium Processing
- Review, reconcile, and distribute written bordereaux for various Ryan Specialty MGUs and Coverholders
- Produce and maintain accurate processing bordereaux in line with Lloydâs Market and internal requirements
- Ensure all premiums and return premiums are correctly attributed to the appropriate parties and year of account
- Raise and issue accurate documentation in accordance with current Lloydâs Market practices using the Brokasure system
- Perform cash allocation of client funds against processed transactions, ensuring accuracy and completeness
- Provide support to the Processing Team to process premiums and return premiums to Lloydâs of London via XIS/Velonetic (formerly Xchanging) when required
- Queries & Operational Support
- Manage, monitor, and respond to operational and premiumârelated queries received via shared inboxes and email channels
- Act as a point of contact for operational email queries, providing timely and accurate responses or escalation where required
- Liaise with Ryan Specialty Underwriting Technicians to obtain and verify required information in support of processing activities
- Deal with and respond to all Velonetic/Xchanging queries within agreed timelines and service standards
- Maintain and update the queries tracker for all bordereaux, premium, and operational issues, ensuring visibility and auditability
- Team & Department Support
- Provide dayâtoâday support to the Premium Processing team, assisting with workload management and task completion as required
- Support team members during peak periods, absences, or backlogs to ensure operational continuity
- Assist with identifying process issues, data discrepancies, or recurring queries and escalate appropriately
- Attend internal and external meetings as required and contribute to discussions relating to operational performance and improvements
- Administration & Record Management
- File, manage, and maintain all documentation, records, and data entry in line with internal procedures and audit standards
- Ensure data accuracy, completeness, and timely updating of systems and trackers
- Undertake general administrative and ad hoc tasks as required to support the effective running of the department
- General
- Play an active role within the team and undertake other reasonable duties as required to ensure the department operates efficiently and compliantly
Skills and Attributes
- Strong numerical, mathematical, and administrative skills
- High level of accuracy and attention to detail
- Confident user of Microsoft Office, with strong Excel capability
- Ability to communicate clearly and effectively, both verbally and in writing
- Proactive, motivated team player with the ability to work independently
- Strong time management skills with the ability to prioritise and meet deadlines
- Knowledge of Lloydâs Market processes and Xchanging/Velonetic systems is highly advantageous
- Experience using processing systems such as Brokasure is also beneficial
Experience
- A graduate with an appropriate degree (or equivalent qualification), and/or
- One to two yearsâ experience in an insurance, operations, or technical support role is preferred
- Exposure to Lloydâs Market processing, bordereaux management, or premium accounting is desirable but not essential
Technical Operations Assistant employer: R T Specialty, LLC
Contact Detail:
R T Specialty, LLC Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Technical Operations Assistant
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Ryan Specialty or in similar roles. A friendly chat can open doors and give you insights that might just land you an interview.
â¨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Lloydâs Market processes and the tools mentioned in the job description, like Brokasure and Velonetic. Showing that youâre already familiar with these will impress the hiring team!
â¨Tip Number 3
Practice your communication skills! Since the role requires effective communication, try doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently during the real deal.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Technical Operations Assistant
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that match the Technical Operations Assistant role. We want to see how you can bring value to our team!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, include examples in your application that demonstrate your accuracy and thoroughness. We love candidates who can spot the little things that matter!
Communicate Clearly: Effective communication is key in this position. Use clear and concise language in your written application to showcase your ability to convey information effectively. Remember, weâre looking for clarity just as much as content!
Apply Through Our Website: We encourage you to submit your application through our website. Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at R T Specialty, LLC
â¨Know Your Numbers
As a Technical Operations Assistant, you'll be dealing with a lot of numerical data. Brush up on your mathematical skills and be prepared to discuss how you ensure accuracy in your work. Maybe even bring examples of how you've reconciled figures in past roles.
â¨Master the Tools
Familiarise yourself with Microsoft Office, especially Excel, as well as any relevant systems like Brokasure or Velonetic. If you can, practice using these tools before the interview so you can confidently discuss your experience and how youâve used them to streamline processes.
â¨Communicate Clearly
Effective communication is key in this role. Prepare to demonstrate how you've handled operational queries in the past. Think of specific examples where your clear communication made a difference, whether it was resolving an issue or collaborating with team members.
â¨Show Your Team Spirit
This position requires a proactive team player. Be ready to share instances where you've supported your colleagues during busy times or helped improve processes. Highlight your ability to work independently while also being a reliable team member.