Supervisor - Soho

Supervisor - Soho

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team in delivering exceptional customer service and sales in a premium retail environment.
  • Company: Join R.M.Williams, an iconic Australian brand known for craftsmanship and quality.
  • Benefits: Enjoy a generous product allowance, 40% discount, and excellent career development opportunities.
  • Why this job: Be part of a legacy while shaping the future of fashion and footwear.
  • Qualifications: 1+ year experience in retail leadership and strong communication skills required.
  • Other info: Diverse and inclusive workplace with opportunities for international growth.

The predicted salary is between 28800 - 43200 £ per year.

For almost a century, R.M.Williams has stood as a symbol of craftsmanship and quality. From our iconic boots to our timeless apparel, every product tells a story of the Australian spirit. As we continue to grow and evolve, we remain committed to honouring our heritage while embracing the opportunities of tomorrow.

What We’re Looking For

  • Previous experience working in a retail environment, preferably within a premium retailer.
  • Previous experience with retail shop floor leadership.
  • Proven ability to meet and contribute to sales targets and KPIs.
  • Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories.
  • Excellent verbal and written communication to interact effectively with customers and team members.

Key Responsibilities

  • Contribute to setting high standards for customer service and sales, serving as an R.M.Williams role model.
  • Deliver visual excellence through daily maintenance of store visual standards, to create the best store environment and presentation of our products.
  • Exemplify excellence with our Signature Service, welcoming every customer into the R.M.Williams experience.
  • Actively engage in selling products on the shop floor and participate in all company promotions and activities as required, contributing to achieving daily, weekly, monthly and yearly sales targets.
  • Staying informed about new products, promotions, and company policies to better assist customers.

What We Offer

  • Generous product allowance
  • 40% employee discount
  • Monthly KPI incentive program
  • Employee Assistance Program
  • Paid parental leave
  • Excellent career development, including opportunities to work internationally

Skills And Experience

  • At least 1 year experience within a fashion or footwear retailer as a supervisor or keyholder.
  • Proven ability to meet and contribute to sales targets.
  • Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories.
  • Excellent communication skills when interacting with customers, managers and coworkers.

About R.M.Williams

Since 1932, R.M.Williams has answered a call for hardwearing, timeless products that can hold up against the harsh conditions of the Australian outback – and look good whilst doing it. Our bestselling leather boots and belts are still crafted by hand in Adelaide, South Australia, alongside an ever-growing range of apparel, accessories and lifestyle products. At the heart of everything we do is a simple promise of loyalty and endurance; a commitment that our products will accompany their wearer on all of life’s great journeys. R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics. If you feel you are suited to this role and want to be part of an iconic Australian brand, please apply today!

Supervisor - Soho employer: R.M.Williams

R.M.Williams is an exceptional employer that values craftsmanship and quality, offering a vibrant work culture where employees can thrive. With generous benefits such as a 40% employee discount, a monthly KPI incentive program, and excellent career development opportunities, including international roles, we foster an environment that encourages personal and professional growth. Join us in Soho to be part of a team that embodies the Australian spirit and delivers outstanding customer experiences.
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Contact Detail:

R.M.Williams Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor - Soho

✨Tip Number 1

Get to know the brand inside out! Before your interview, dive into R.M.Williams' history and values. This way, you can show off your passion for their products and how you can contribute to their legacy.

✨Tip Number 2

Practice your sales pitch! Since you'll be engaging with customers on the shop floor, think about how you'd sell a product. Role-play with a friend or in front of the mirror to boost your confidence.

✨Tip Number 3

Showcase your leadership skills! Be ready to share examples of how you've led a team or met sales targets in the past. R.M.Williams is looking for someone who can inspire others, so let that shine through!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the R.M.Williams family.

We think you need these skills to ace Supervisor - Soho

Retail Experience
Shop Floor Leadership
Sales Target Achievement
KPI Contribution
Product Knowledge
Customer Service Excellence
Visual Merchandising
Communication Skills
Team Collaboration
Promotional Engagement
Adaptability
Problem-Solving Skills

Some tips for your application 🫡

Show Your Retail Experience: Make sure to highlight your previous retail experience, especially if you've worked in a premium environment. We want to see how your background aligns with our commitment to quality and customer service.

Demonstrate Leadership Skills: Since this role involves shop floor leadership, share examples of how you've led a team or contributed to sales targets in the past. We love seeing candidates who can inspire and motivate others!

Communicate Clearly: Your written application should reflect your excellent communication skills. Keep it clear and concise, and don’t forget to show your passion for our products and the R.M.Williams brand!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with R.M.Williams!

How to prepare for a job interview at R.M.Williams

✨Know Your Products Inside Out

Before the interview, make sure you familiarise yourself with R.M.Williams' range of products. Understand the craftsmanship behind their iconic boots and apparel. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.

✨Showcase Your Leadership Skills

Prepare examples from your previous retail experience where you demonstrated leadership on the shop floor. Highlight how you contributed to sales targets and maintained high standards of customer service. This will help illustrate your capability as a supervisor.

✨Practice Your Communication

Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to role-play common customer interactions or team scenarios. This will help you feel more confident during the interview.

✨Emphasise Your Sales Achievements

Be ready to discuss specific instances where you met or exceeded sales targets in your previous roles. Use numbers and metrics to quantify your success, as this will demonstrate your ability to contribute to R.M.Williams' KPIs effectively.

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