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For Companies At a Glance
- Tasks: Lead a dynamic team to create an unforgettable customer experience and drive sales.
- Company: Join R.M.Williams, a premium brand with a commitment to diversity and inclusion.
- Benefits: Enjoy a generous product allowance, 40% discount, and excellent career development opportunities.
- Other info: Be part of a supportive culture that values curiosity and personal growth.
- Why this job: Make a real impact in a vibrant retail environment while growing your leadership skills.
- Qualifications: 3+ years in retail management, with a focus on customer experience and team leadership.
The predicted salary is between 30000 - 40000 £ per year.
We currently have a vacancy in our R.M.Williams team for a full-time Store Manager at our new York store. The Store Manager will work alongside their team to create a profitable business and ensure smooth and effective daily running of the store.
What We Offer
- Generous product allowance
- 40% employee discount
- Monthly KPI incentive program
- Employee Assistance Program
- Paid parental leave
- Excellent career development, including opportunities to work internationally
The Store Manager Will Be Responsible For
- Leading a customer experience by ensuring customers are welcomed, provided with expert product knowledge, advice and brand history and want to return because of the memorable moments they've had.
- Actively selling products and developing relationships with new and existing customers.
- Leading and contributing to sales targets and KPIs.
- Team management including training, achieving sales targets, and supporting team to manage their career experience.
- Recruitment, staffing onboarding, performance coaching and scheduling for the best customer experience.
What we're looking for
- At least 3 years’ experience managing a premium retail store within an apparel or footwear retailer preferable.
- Customer experience focused, offering delivering best-in-class service, through selling, service, visual, operations and leadership excellence.
- A growth mindset, with an openness to learn, grow, and curiosity.
- Communication skills in all forms, that create a welcoming, driven, and curious culture for our teams and our customers.
R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.
Store Manager - York employer: R.M.Williams
Contact Detail:
R.M.Williams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - York
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with premium brands. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up prepared for interviews! Research R.M.Williams and understand their brand values. Be ready to discuss how your experience aligns with their customer-focused approach and how you can contribute to their sales targets.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the R.M.Williams team.
We think you need these skills to ace Store Manager - York
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering an exceptional customer experience and leading a team. Share specific examples of your past experiences that highlight your passion for retail.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your relevant experience in managing a premium retail store and any achievements related to sales targets and KPIs. We love seeing how you've made a difference in previous roles!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who can create a welcoming culture for both customers and the team. Let us know what makes you unique and how you can contribute to our brand's story.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the R.M.Williams family!
How to prepare for a job interview at R.M.Williams
✨Know Your Stuff
Make sure you’re well-versed in R.M.Williams' product range and brand history. Familiarise yourself with their values and customer service philosophy, as this will help you demonstrate your passion for the brand during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience in training, coaching, and achieving sales targets, as these are key responsibilities for the Store Manager role.
✨Customer Experience is Key
Be ready to discuss how you’ve created memorable customer experiences in previous roles. Think of specific instances where your actions led to positive outcomes, as this aligns perfectly with what they’re looking for.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store's goals, team dynamics, and customer engagement strategies. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.