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For Companies At a Glance
- Tasks: Lead a dynamic team to create an unforgettable customer experience and drive sales.
- Company: Join the iconic R.M.Williams brand with a rich Australian heritage.
- Benefits: Enjoy a generous product allowance, 40% discount, and excellent career development opportunities.
- Why this job: Be part of a passionate team and make a real impact in a premium retail environment.
- Qualifications: 3+ years managing a premium retail store with a focus on customer experience.
- Other info: Diverse and inclusive workplace committed to equal opportunity for all.
The predicted salary is between 28800 - 43200 £ per year.
We currently have a vacancy in our R.M.Williams team for a full-time Store Manager at our new Guildford store. The Store Manager will work alongside their team to create a profitable business and ensure smooth and effective daily running of the store.
What We Offer
- Generous product allowance
- 40% employee discount
- Monthly KPI incentive program
- Employee Assistance Program
- Paid parental leave
- Excellent career development, including opportunities to work internationally
The Store Manager Will Be Responsible For
- Leading a customer experience by ensuring customers are welcomed, provided with expert product knowledge, advice and brand history and wanting to return because of the memorable moments they’ve had.
- Actively selling products and developing relationships with new and existing customers.
- Leading and contributing to sales targets and KPIs.
- Team management including training, achieving sales targets, and supporting the team to manage their career experience.
- Recruitment, staffing onboarding, performance coaching and scheduling for the best customer experience.
What we’re looking for
- At least 3 years’ experience managing a premium retail store within an apparel or footwear retailer preferable.
- Customer experience focused, offering delivering best-in-class service, through selling, service, visual, operations and leadership excellence.
- A growth mindset, with an openness to learn, grow, with curiosity.
- Communication skills in all forms, that create a welcoming, driven, and curious culture for our teams and our customers.
R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics. If you feel you are suited to this role and want to be part of an iconic Australian brand, please apply today!
Store Manager - Guildford employer: R.M.Williams
Contact Detail:
R.M.Williams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Guildford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with R.M.Williams' history, products, and values. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your leadership skills, customer service excellence, and ability to hit sales targets. We want to see how you handle real-life scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the R.M.Williams team!
We think you need these skills to ace Store Manager - Guildford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the R.M.Williams brand shine through. Share why you love the products and how you can contribute to creating memorable customer experiences.
Tailor Your Experience: Make sure to highlight your relevant experience in managing a premium retail store. Use specific examples that demonstrate your ability to lead a team and achieve sales targets, as this is what we’re really looking for.
Be Authentic: We want to get to know the real you! Don’t be afraid to show your personality in your application. Share your growth mindset and curiosity, as these traits are key to thriving in our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at R.M.Williams
✨Know Your Brand Inside Out
Before the interview, dive deep into R.M.Williams' history, values, and product range. Understanding the brand's story and what makes it unique will help you connect with the interviewers and demonstrate your passion for the role.
✨Showcase Your Customer Experience Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlight specific situations where you turned a challenging customer interaction into a positive experience, as this aligns perfectly with the company's focus on creating memorable moments for customers.
✨Demonstrate Leadership and Team Management
Be ready to discuss your experience in managing teams, including training and performance coaching. Share success stories that illustrate how you've motivated your team to achieve sales targets and foster a positive work environment.
✨Ask Thoughtful Questions
Prepare insightful questions about the store's goals, team dynamics, and opportunities for growth within the company. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.
