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For Companies At a Glance
- Tasks: Lead a dynamic team to create memorable customer experiences and drive sales.
- Company: Join R.M.Williams, a premium brand with a commitment to diversity and inclusion.
- Benefits: Enjoy a generous product allowance, 40% discount, and excellent career development opportunities.
- Other info: Be part of a supportive culture that values curiosity and growth.
- Why this job: Make an impact in a vibrant retail environment while growing your leadership skills.
- Qualifications: 3+ years in retail management, focused on customer experience and team development.
The predicted salary is between 30000 - 40000 £ per year.
We currently have a vacancy in our R.M.Williams team for a full-time Store Manager at our new York store. The Store Manager will work alongside their team to create a profitable business and ensure smooth and effective daily running of the store.
What We Offer
- Generous product allowance
- 40% employee discount
- Monthly KPI incentive program
- Employee Assistance Program
- Paid parental leave
- Excellent career development, including opportunities to work internationally
The Store Manager Will Be Responsible For
- Leading a customer experience by ensuring customers are welcomed, provided with expert product knowledge, advice and brand history and want to return because of the memorable moments they’ve had.
- Actively selling products and developing relationships with new and existing customers.
- Leading and contributing to sales targets and KPIs.
- Team management including training, achieving sales targets, and supporting team to manage their career experience.
- Recruitment, staffing onboarding, performance coaching and scheduling for the best customer experience.
What we’re looking for
- At least 3 years’ experience managing a premium retail store within an apparel or footwear retailer preferable.
- Customer experience focused, offering delivering best-in-class service, through selling, service, visual, operations and leadership excellence.
- A growth mindset, with an openness to learn, grow, and curiosity.
- Communication skills in all forms, that create a welcoming, driven, and curious culture for our teams and our customers.
R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.
Store Manager - York in London employer: R.M.Williams
Contact Detail:
R.M.Williams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - York in London
✨Tip Number 1
Get to know the company inside out! Research R.M.Williams, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Think about how your experience aligns with the Store Manager role. Be ready to share specific examples of how you've led teams, hit sales targets, and created memorable customer experiences.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the R.M.Williams family. Let’s get you that Store Manager position!
We think you need these skills to ace Store Manager - York in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about delivering an exceptional customer experience and leading a team. Share specific examples of how you've created memorable moments for customers in your previous roles.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your experience in managing premium retail stores and any achievements related to sales targets and KPIs. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our R.M.Williams team in York!
How to prepare for a job interview at R.M.Williams
✨Know Your Stuff
Make sure you’re well-versed in R.M.Williams' product range and brand history. Familiarise yourself with their values and customer service philosophy, as this will help you demonstrate your passion for the brand during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience in training, coaching, and achieving sales targets, as these are key responsibilities for the Store Manager role.
✨Customer Experience is Key
Be ready to discuss how you’ve created memorable customer experiences in previous roles. Think of specific instances where your actions led to positive outcomes, as this aligns perfectly with what they’re looking for.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store's goals, team dynamics, and customer engagement strategies. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.