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For Companies At a Glance
- Tasks: Lead a dynamic team to create memorable customer experiences and drive sales.
- Company: Join the iconic R.M.Williams brand with a rich Australian heritage.
- Benefits: Enjoy a generous product allowance, 40% discount, and excellent career development opportunities.
- Why this job: Be part of a passionate team and make a real impact in retail.
- Qualifications: 3+ years managing a premium retail store with a focus on customer experience.
- Other info: Diverse and inclusive workplace committed to equal opportunity for all.
The predicted salary is between 28800 - 43200 £ per year.
We currently have a vacancy in our R.M.Williams team for a full-time Store Manager at our new Guildford store. The Store Manager will work alongside their team to create a profitable business and ensure smooth and effective daily running of the store.
What We Offer
- Generous product allowance
- 40% employee discount
- Monthly KPI incentive program
- Employee Assistance Program
- Paid parental leave
- Excellent career development, including opportunities to work internationally
The Store Manager Will Be Responsible For
- Leading a customer experience by ensuring customers are welcomed, provided with expert product knowledge, advice and brand history and wanting to return because of the memorable moments they’ve had.
- Actively selling products and developing relationships with new and existing customers.
- Leading and contributing to sales targets and KPIs.
- Team management including training, achieving sales targets, and supporting the team to manage their career experience.
- Recruitment, staffing onboarding, performance coaching and scheduling for the best customer experience.
What we’re looking for
- At least 3 years’ experience managing a premium retail store within an apparel or footwear retailer preferable.
- Customer experience focused, offering delivering best-in-class service, through selling, service, visual, operations and leadership excellence.
- A growth mindset, with an openness to learn, grow, with curiosity.
- Communication skills in all forms, that create a welcoming, driven, and curious culture for our teams and our customers.
About R.M.Williams
Reginald Murray (‘RM’) Williams founded the company, R.M.Williams, in 1932 in the Australian outback. Today R.M.Williams creates purposefully designed, beautiful footwear, craft and accessories to enjoy on all of life’s adventures. Our iconic men’s and women’s leather boots and hand‑plaited belts, handcrafted in our workshop in Adelaide, give a piece of Australian bush culture to passionate followers of superior products the world over. Today, R.M.Williams exports to 15 countries, has more than 60 retail stores in Australia and New Zealand and 2 stores in London. In addition, R.M.Williams is available at more than 700 stockists around the globe.
R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.
If you feel you are suited to this role and want to be part of an iconic Australian brand, please apply today!
Store Manager - Guildford in London employer: R.M.Williams
Contact Detail:
R.M.Williams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Guildford in London
✨Tip Number 1
Get to know the company inside out! Research R.M.Williams, their products, and their values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly cares.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Manager role. Personal connections can give you an edge in the hiring process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to team management, customer experience, and sales targets. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Guildford in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the R.M.Williams brand shine through. We want to see how much you love our products and how you can share that passion with customers.
Tailor Your Experience: Make sure to highlight your relevant experience in retail management, especially in premium apparel or footwear. We’re looking for specific examples of how you've led teams and achieved sales targets in your previous roles.
Be Personable: Your written application should reflect your communication skills. Use a friendly tone and make it clear how you create welcoming experiences for customers and your team. We value a curious and driven culture!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity at our new Guildford store.
How to prepare for a job interview at R.M.Williams
✨Know Your Brand Inside Out
Before the interview, dive deep into R.M.Williams' history, values, and product range. Being able to discuss the brand's heritage and what makes its products unique will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Experience Skills
Prepare examples from your past roles where you've delivered exceptional customer service. Highlight how you’ve built relationships with customers and contributed to a positive shopping experience, as this is crucial for the Store Manager role.
✨Demonstrate Leadership and Team Management
Think of specific instances where you've successfully led a team or managed performance. Be ready to discuss your approach to training, motivating staff, and achieving sales targets, as these are key responsibilities for the position.
✨Ask Thoughtful Questions
Prepare insightful questions about the store's goals, team dynamics, and company culture. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your values and career aspirations.
