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For Companies At a Glance
- Tasks: Lead a dynamic team to create memorable customer experiences and drive sales.
- Company: Join the iconic Australian brand, R.M.Williams, during an exciting growth phase.
- Benefits: Enjoy a generous product allowance, 40% discount, and excellent career development opportunities.
- Why this job: Be part of a legacy while shaping the future of retail in a vibrant environment.
- Qualifications: 3+ years in premium retail management with a focus on customer experience.
- Other info: Diverse and inclusive workplace committed to equal opportunity for all.
The predicted salary is between 28800 - 43200 £ per year.
We currently have a vacancy in our R.M.Williams team for a full-time Store Manager at our new Guildford store. The Store Manager will work alongside their team to create a profitable business and ensure smooth and effective daily running of the store.
What We Offer
- Generous product allowance
- 40% employee discount
- Monthly KPI incentive program
- Employee Assistance Program
- Paid parental leave
- Excellent career development, including opportunities to work internationally
The Store Manager Will Be Responsible For
- Leading a customer experience by ensuring customers are welcomed, provided with expert product knowledge, advice and brand history and wanting to return because of the memorable moments they’ve had.
- Actively selling products and developing relationships with new and existing customers.
- Leading and contributing to sales targets and KPIs.
- Team management including training, achieving sales targets, and supporting the team to manage their career experience.
- Recruitment, staffing onboarding, performance coaching and scheduling for the best customer experience.
What we’re looking for
- At least 3 years’ experience managing a premium retail store within an apparel or footwear retailer preferable.
- Customer experience focused, offering best-in-class service, through selling, service, visual, operations and leadership excellence.
- A growth mindset, with an openness to learn, grow, with curiosity.
- Communication skills in all forms, that create a welcoming, driven, and curious culture for our teams and our customers.
About R.M.Williams
Reginald Murray (’RM’) Williams founded the company, R.M.Williams, in 1932 in the Australian outback. Today R.M.Williams creates purposefully designed, beautiful footwear, craft and accessories to enjoy on all of life’s adventures. Our iconic men’s and women’s leather boots and hand-plaited belts, handcrafted in our workshop in Adelaide, give a piece of Australian bush culture to passionate followers of superior products the world over. Today, R.M.Williams exports to 15 countries, has more than 60 retail stores in Australia and New Zealand and 2 stores in London. In addition, R.M.Williams is available at more than 700 stockists around the globe.
R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.
If you feel you are suited to this role and want to be part of an iconic Australian brand, please apply today!
Store Manager - Guildford employer: R.M.Williams
Contact Detail:
R.M.Williams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Guildford
✨Tip Number 1
Get to know the company inside out! Research R.M.Williams, their products, and their culture. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out from the crowd.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company and might even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer experience and team management. Role-play with a friend or in front of the mirror to boost your confidence and nail those responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the R.M.Williams family. So, what are you waiting for? Go for it!
We think you need these skills to ace Store Manager - Guildford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the R.M.Williams brand shine through. We want to see how much you love our products and the customer experience we offer!
Tailor Your Experience: Make sure to highlight your relevant experience in managing a premium retail store. We’re looking for specific examples of how you've led teams and achieved sales targets, so don’t hold back!
Be Authentic: We value genuine communication, so be yourself in your application. Share your growth mindset and curiosity about the role and the brand – it’ll help us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get you on board with our team!
How to prepare for a job interview at R.M.Williams
✨Know Your Brand Inside Out
Before the interview, dive deep into R.M.Williams' history, values, and product range. Being able to discuss the brand's heritage and what makes it unique will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Customer Experience Skills
Prepare examples from your past roles where you delivered exceptional customer service. Highlight how you’ve built relationships with customers and contributed to a positive shopping experience, as this is crucial for the Store Manager role.
✨Demonstrate Leadership and Team Management
Think of specific instances where you successfully led a team or managed performance. Be ready to discuss your approach to training, motivating staff, and achieving sales targets, as these are key responsibilities for the position.
✨Ask Thoughtful Questions
Prepare insightful questions about the store's goals, team culture, and growth opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career aspirations.
