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For Companies At a Glance
- Tasks: Deliver exceptional customer service and contribute to store operations.
- Company: Join R.M.Williams, a legendary brand known for quality craftsmanship.
- Benefits: Enjoy a generous product allowance, 40% discount, and career development opportunities.
- Why this job: Be part of an iconic brand and make a real impact in retail.
- Qualifications: Retail experience, strong communication skills, and a passion for fashion.
- Other info: Diverse and inclusive workplace with excellent growth potential.
The predicted salary is between 28800 - 43200 £ per year.
Full and Part-Time Customer Advisors
For almost a century, R.M.Williams has stood as a symbol of craftsmanship and quality. From our iconic boots to our timeless apparel, every product tells a story of the Australian spirit. As we continue to grow and evolve, we remain committed to honouring our heritage while embracing the opportunities of tomorrow.
As a Customer Advisor, you will play a crucial role in your store's success. Responsibilities encompass being the driving force in delivering a customer-centric store experience, along with day-to-day store operations.
What We’re Looking For
- Previous experience working in a retail environment, preferably within a premium retailer.
- Proven ability to meet and contribute to sales targets and KPIs.
- Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories.
- Excellent verbal and written communication to interact effectively with customers and team members.
Key Responsibilities
- Contribute to setting high standards for customer service and sales, serving as an R.M.Williams role model.
- Deliver visual excellence through implementation and daily maintenance of store visual standards, to create the best store environment and presentation of our products.
- Exemplify excellence with our Signature Service, welcoming every customer into the R.M.Williams experience.
- Actively engage in selling products on the shop floor and participate in all company promotions and activities as required, contributing to achieving daily, weekly, monthly and yearly sales targets.
- Staying informed about new products, promotions, and company policies to better assist customers.
What We Offer
- Generous product allowance
- 40% employee discount
- Monthly KPI incentive program
- Employee Assistance Program
- Paid parental leave
- Excellent career development, including opportunities to work internationally
Skills And Experience
- At least 1 year experience within a fashion or footwear retailer
- Proven ability to meet and contribute to sales targets
- Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
- Excellent communication skills when interacting with customers, managers and coworkers
R.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.
If you feel you are suited to this role and want to be part of an iconic Australian brand, please apply today!
Customer Advisor - Guildford in England employer: R.M.Williams
Contact Detail:
R.M.Williams Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Guildford in England
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into R.M.Williams' history and values. This way, you can show off your passion for their products and how you can contribute to their customer-centric approach.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a customer on the shop floor. Role-play with a friend or in front of the mirror to nail that confident, friendly vibe that R.M.Williams is all about.
✨Tip Number 3
Be ready to share your retail experiences! Prepare examples of how you've met sales targets or provided excellent customer service in the past. This will help you demonstrate that you're the perfect fit for the Customer Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the R.M.Williams family right from the start!
We think you need these skills to ace Customer Advisor - Guildford in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love customer service and the R.M.Williams brand. Share a bit about why you’re excited to join our team.
Tailor Your Experience: Make sure to highlight your previous retail experience, especially if it’s in a premium environment. We’re looking for specific examples of how you’ve met sales targets or provided exceptional customer service. This helps us see how you fit into our culture!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate good communication skills, so show us what you’ve got right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at R.M.Williams
✨Know Your Products
Before the interview, take some time to familiarise yourself with R.M.Williams' range of products. Understand the craftsmanship behind their iconic boots and apparel. This knowledge will not only impress your interviewers but also show your genuine interest in the brand.
✨Showcase Your Sales Skills
Prepare examples from your previous retail experience where you successfully met sales targets or contributed to KPIs. Be ready to discuss specific strategies you used to engage customers and drive sales, as this is crucial for the Customer Advisor role.
✨Practice Your Communication
Since excellent verbal and written communication skills are key for this position, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to build confidence in your ability to interact effectively with customers and team members.
✨Emphasise Team Spirit
R.M.Williams values a culture of growth and teamwork. Be prepared to discuss how you've collaborated with colleagues in the past to achieve common goals. Highlight any experiences where you contributed to a positive team environment, as this aligns with their company ethos.