At a Glance
- Tasks: Be the friendly face of our office, welcoming clients and managing daily operations.
- Company: Join a supportive financial services firm with a vibrant office culture.
- Benefits: Competitive salary up to £35,000, flexible start date, and a fun work environment.
- Other info: Enjoy a sociable atmosphere with opportunities for growth and teamwork.
- Why this job: Make a real impact in a dynamic role while developing your skills.
- Qualifications: At least one year of reception or administrative experience required.
The predicted salary is between 40500 - 49500 £ per year.
Location: Central London
Hours: 08.30 – 17.30
Contract Type: Permanent, Full-Time
Industry: Financial Services
Days in Office: 5 days
Salary: Up to £35,000 DOE
Start Date: Flexible
We are working with a fantastic, well-established firm in the financial services sector who are looking for a confident, personable and enthusiastic Receptionist / Office Manager to join their team. This is a brilliant opportunity for someone with at least one year's reception or administrative experience who is looking for a varied, hands-on role within a friendly, professional and supportive working environment.
The company has a wonderful office culture, with a close-knit and collaborative team who genuinely enjoy working together. They place great importance on creating a positive working environment where everyone is valued and encouraged to contribute.
As the first point of contact for the business, you will play an important role in ensuring the smooth running of the office, welcoming clients and visitors, and providing administrative support to the wider team. The position offers much more than traditional reception duties, with plenty of opportunity to get involved in office management, take on additional Team Assistant responsibilities and really make the role your own. The successful candidate will be outgoing, proactive and highly personable, with a positive attitude and a genuine enthusiasm for helping others. This is a busy, sociable environment where the team work hard but enjoy having fun along the way!
Responsibilities
- Act as the first point of contact for the business, providing a warm and professional welcome to clients and visitors.
- Manage the reception area, ensuring a polished and professional front-of-house experience.
- Handle incoming calls, emails and general enquiries.
- Coordinate meeting room bookings and assist with meeting arrangements.
- Liaise with senior members of the team, clients and external contacts.
- Support the day-to-day running of the office, ensuring everything operates smoothly.
- Assist with general administration and ad hoc requests from the wider team.
- Help coordinate office supplies, facilities and other office requirements.
- Provide additional administrative and Team Assistant support as required.
- Take a proactive approach to improving office organisation and supporting the wider business.
Skills & Experience
- A minimum of one year's experience in a reception, front-of-house or administrative role.
- Confident, outgoing and personable, with excellent interpersonal skills.
- A warm, friendly and positive attitude.
- Highly organised, proactive and able to manage multiple responsibilities.
- Comfortable interacting with senior professionals, clients and visitors.
- A flexible, hands-on approach and willingness to get involved in all aspects of office life.
- Excellent communication skills and a professional manner.
- A genuine team player who enjoys working in a busy, sociable environment.
- Enthusiastic, reliable and keen to take on additional responsibilities.
- Professional, polished and able to remain calm under pressure.
This is a lovely opportunity to join a welcoming and supportive business where you can develop your skills, take on new responsibilities and become a valued member of the team.
Receptionist / Office Manager in London employer: R M S Recruitment Limited
Join a well-established property development firm in London as a Temp Personal Assistant, where you'll be part of a close-knit team that values work-life balance and employee well-being. With a strong emphasis on culture and support, this company offers a beautiful office environment, regular social events, and opportunities for professional growth, making it an excellent employer for those seeking a rewarding and dynamic role.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist / Office Manager in London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at R M S Recruitment Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like R M S Recruitment Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist / Office Manager in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to R M S Recruitment Limited:Your cover letter is your chance to shine! Tell us why you want to work at R M S Recruitment Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at R M S Recruitment Limited!
How to prepare for a job interview at R M S Recruitment Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
