General Manager - Wedding & Events Venue in Coventry

General Manager - Wedding & Events Venue in Coventry

Coventry Full-Time 32000 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations for weddings and events, ensuring exceptional guest experiences.
  • Company: Join a family-run hospitality business known for outstanding service and teamwork.
  • Benefits: Competitive salary, KPI bonus, pension scheme, staff discounts, and ongoing training.
  • Why this job: Make a real impact in a supportive environment where your leadership shines.
  • Qualifications: Experience in hospitality management and strong leadership skills required.
  • Other info: Flexible hours with opportunities for career growth and development.

The predicted salary is between 32000 - 48000 £ per year.

Set within the beautiful Charlton Estate just outside Alnwick, the Doxford Group is a proudly family-run hospitality business known for delivering exceptional weddings, celebrations and guest experiences across our venues. For over a decade, we have built our reputation on personal service, attention to detail and a genuine love for what we do. While our estate and venues are unique, it’s our people who truly set us apart. We believe in teamwork, supporting one another and celebrating success together.

We are now looking for a confident and hands-on General Manager to support the day-to-day leadership of our operations and help deliver outstanding guest experiences across the estate.

The Role

As General Manager, you will work closely with the senior leadership team to oversee daily operations across weddings, events and hospitality services. You will play a key role in ensuring standards remain consistently high, teams feel supported and guests receive a seamless experience from arrival to departure. This is a visible, operational leadership role ideal for someone who enjoys being present on the floor, guiding teams and solving challenges in real time. You will support performance, service delivery and team development while contributing to the continued growth of our family-run business.

Key Responsibilities

  • Support the day-to-day operational management of weddings, events and hospitality services taking a leading role.
  • Lead and motivate teams during service, ensuring smooth and professional delivery.
  • Work closely with Coordinators to bring each client's vision to life.
  • Monitor service standards and step in proactively where needed.
  • Manage staffing levels, team rotas and on-the-day resource allocation.
  • Handle guest queries and resolve issues with professionalism and warmth.
  • Drive revenue opportunities, including bar performance and service enhancements and new ideas to generate revenue for your venue.
  • Support training, development and ongoing team engagement.
  • Maintain operational records, compliance standards and organisational systems.
  • Review guest feedback and support continuous improvement.
  • Be confident in leading Masters of Ceremonies.

About You

  • Experience in a management role within hospitality, hotel or events.
  • A natural leader who builds trust and motivates teams.
  • Strong organisational skills with excellent attention to detail.
  • Calm, solutions-focused and confident under pressure.
  • Commercially aware with an understanding of driving revenue and managing costs.
  • Flexible and available to work evenings and weekends.
  • Most importantly, you’ll bring warmth, professionalism and a genuine passion for hospitality.

What We Offer

  • Salary £40,000 - £45,000 (DOE).
  • KPI-based bonus - £5,000.
  • Pension scheme.
  • Additional holiday after two years service.
  • Discretionary long service awards.
  • Staff discounts on stays, food and drink.
  • Uniform provided (where required).
  • Free on-site parking.
  • Referral programme.
  • Regular company events.
  • Ongoing training and development opportunities.

If you are ready to step into a leadership role within a supportive, family-run hospitality business where your contribution truly matters, we would love to hear from you. Apply now with your CV.

General Manager - Wedding & Events Venue in Coventry employer: R J Shell Ltd t/a The Doxford Group

At Doxford Group, we pride ourselves on being a family-run hospitality business that values teamwork, personal service, and exceptional guest experiences. Located in the picturesque Charlton Estate near Alnwick, we offer a supportive work culture where your contributions are recognised and celebrated. With competitive salaries, KPI bonuses, ongoing training, and opportunities for career growth, joining our team means becoming part of a community that genuinely cares about its people and their development.
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Contact Detail:

R J Shell Ltd t/a The Doxford Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - Wedding & Events Venue in Coventry

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with weddings and events. A friendly chat can lead to insider info about job openings that might not even be advertised yet.

✨Tip Number 2

Show up and shine! Attend local wedding fairs or hospitality events to meet potential employers face-to-face. Bring your best self, and don’t forget to follow up with anyone you connect with – a simple email can keep you on their radar.

✨Tip Number 3

Be proactive! If you see a venue you love, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can contribute to their team. It shows initiative and could land you an interview!

✨Tip Number 4

Apply through our website! We’re always on the lookout for passionate individuals who want to join our family at StudySmarter. Your application will get the attention it deserves, and we can’t wait to see what you bring to the table!

We think you need these skills to ace General Manager - Wedding & Events Venue in Coventry

Operational Management
Team Leadership
Guest Experience Management
Event Coordination
Service Delivery
Problem-Solving Skills
Staff Management
Revenue Generation
Training and Development
Attention to Detail
Organisational Skills
Commercial Awareness
Communication Skills
Flexibility

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm and commitment to delivering exceptional guest experiences. We want to see that you genuinely care about making every event memorable.

Tailor Your CV to the Role: Make sure your CV reflects the skills and experiences that align with the General Manager position. Highlight your management experience in hospitality or events, and don’t forget to mention any achievements that demonstrate your ability to lead teams and drive revenue.

Be Personable and Professional: We’re a family-run business, so we value warmth and professionalism. In your cover letter, be yourself! Use a friendly tone while maintaining professionalism, and don’t hesitate to share why you’d be a great fit for our team at Charlton Hall Estate.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications. Plus, you’ll get to see more about our values and what makes us unique!

How to prepare for a job interview at R J Shell Ltd t/a The Doxford Group

✨Know the Venue Inside Out

Before your interview, take some time to research Charlton Hall Estate and the Doxford Group. Familiarise yourself with their values, the types of events they host, and their approach to guest experiences. This will not only show your genuine interest but also help you align your answers with their expectations.

✨Showcase Your Leadership Style

As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've motivated teams in the past, handled challenges, and ensured high service standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

✨Demonstrate Problem-Solving Skills

In hospitality, things don’t always go as planned. Think of a few scenarios where you had to think on your feet to resolve issues. Highlight your calmness under pressure and your ability to turn challenges into opportunities for improvement.

✨Engage with Passion for Hospitality

Let your passion for the hospitality industry shine through during the interview. Share stories that reflect your love for creating memorable guest experiences and how you’ve contributed to team success. This personal touch can make a lasting impression on the interviewers.

General Manager - Wedding & Events Venue in Coventry
R J Shell Ltd t/a The Doxford Group
Location: Coventry
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