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- Tasks: Maintain and repair lift systems while providing top-notch customer service.
- Company: Join the UK's only employee-owned lift company, RJ Lifts Group.
- Benefits: Enjoy competitive pay, overtime rates, a company vehicle, and profit sharing.
- Why this job: Be part of a team where your contributions shape the company's future.
- Qualifications: NVQ Level 3 in Lift Engineering and experience with various lift systems.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Lift Service Engineer – Industry-Leading Overtime | Employee-Owned
Locations Covered: Norwich and surrounding area
Job Type: Full-time, Permanent
Join the UK’s Only Employee-Owned Lift Company. RJ Lifts Group is proud to be the only Employee-Owned Trust in the UK lift industry—and we’re growing. We’re looking for experienced Lift Service & Minor Repair Engineers to join our team across Norwich and Surrounding Areas. This is more than just a job; it’s an opportunity to own a part of the company you help build.
What You’ll Need:
- NVQ Level 3 in Lift Engineering (Service & Maintenance) or equivalent
- Solid experience working on a range of lift systems
- Valid UK driving licence
- Strong customer service and communication skills
Responsibilities:
- Conduct routine maintenance and repairs on lift systems to ensure optimal performance and safety.
- Provide exceptional customer service by addressing client inquiries and concerns promptly.
- Maintain accurate records of service activities and report any issues to management.
- Utilise effective communication skills to collaborate with team members and clients.
- Hold a valid driving license to travel to various service locations as required.
What We Offer:
- x1.5 overtime (Monday–Saturday)
- x2 overtime (Sunday) – x2 enhanced rates after qualifying metrics
- 37.5 Hours per week, Monday to Friday, typical shift pattern 08:00 - 16:00, 09:00 - 17:00, 30 minutes unpaid lunch break.
- Company vehicle which can be used for personal use (Subject to HMRC guidelines) and Samsung smartphone
- Employee ownership after 12 months
- Profit share (up to £3,600 tax-free, uncapped)
- 23 days holiday + Bank Holidays (increases with service)
- Additional perks: Reward Days, Life Assurance, Salary Sacrifice Schemes & more
Why Join RJ Lifts?
As an employee-owner, you don’t just work for us—you help shape our future. Your contribution is recognised, your voice is heard, and your success is shared.
Benefits:
- Company car
- Company pension
- Free parking
- Life insurance
- Profit sharing
- Referral programme
Application question(s):
- Please confirm when you obtained your NVQ Level 3 qualification
Experience:
- Working on a variety of lifts: 1 year (required)
Licence/Certification:
- NVQ Level 3 in Lift Servicing and Maintenance (required)
- UK Driving Licence (required)
Location:
- Norwich (Norfolk) (preferred)
Work Location: On the road
Lift Engineer (nights) (Permanent) in Norfolk employer: R J Lifts Group Ltd
Contact Detail:
R J Lifts Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Engineer (nights) (Permanent) in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your contacts in the lift engineering field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow RJ Lifts Group on LinkedIn and engage with their posts. Commenting or sharing your thoughts can help you get noticed by the hiring team and show your genuine interest in the company.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge and customer service skills. Be ready to discuss your experience with different lift systems and how you handle client inquiries.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the RJ Lifts family.
We think you need these skills to ace Lift Engineer (nights) (Permanent) in Norfolk
Some tips for your application 🫡
Show Off Your Qualifications: Make sure to highlight your NVQ Level 3 in Lift Engineering right at the start. We want to see that you’ve got the skills we need, so don’t be shy about showcasing your qualifications!
Experience Matters: When detailing your experience, focus on the variety of lift systems you've worked on. We love seeing a diverse skill set, so share those stories that show off your expertise and problem-solving abilities.
Customer Service is Key: Since we pride ourselves on exceptional customer service, include examples of how you've gone above and beyond for clients. This will help us see how you can contribute to our team culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with RJ Lifts!
How to prepare for a job interview at R J Lifts Group Ltd
✨Know Your Stuff
Make sure you brush up on your NVQ Level 3 knowledge and any specific lift systems you've worked with. Be ready to discuss your hands-on experience and how it relates to the role. This shows you're not just qualified, but genuinely interested in the work.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your communication skills and ability to resolve issues effectively.
✨Be Ready for Practical Questions
Expect some technical questions or scenarios related to lift maintenance and repairs. Practise explaining your thought process when troubleshooting problems. This will demonstrate your expertise and problem-solving abilities.
✨Emphasise Teamwork and Ownership
RJ Lifts values employee ownership, so be prepared to discuss how you can contribute to the team and the company’s success. Share experiences where you collaborated with others or took initiative in previous roles to show you’re a team player.