At a Glance
- Tasks: Assist customers with parts enquiries and provide expert advice on commercial vehicle parts.
- Company: Join RH Commercial Vehicles, a leading name in the commercial vehicle industry.
- Benefits: Enjoy competitive salary, 25 days holiday, enhanced maternity/paternity pay, and health perks.
- Other info: Great career progression opportunities and a vibrant workplace culture.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience as a Parts Advisor or similar role, with strong knowledge of commercial vehicle parts.
The predicted salary is between 30000 - 40000 € per year.
Benefits
- Competitive Salary. Earn top-tier pay with overtime incentives.
- 25 Days Holiday + Bank Holidays. We’re all about ensuring our team achieves the best work-life balance.
- Death in Service Policy. Should the worst happen, your loved ones will receive a lump sum to cover any significant costs during a difficult time.
- Enhanced Maternity Pay. Welcoming a child into the family is an important milestone.
- Enhanced Paternity Pay. Welcoming a child into the family is an important milestone.
- Holiday Sell Back: Not going to use all your time off? We offer a holiday sell-back scheme.
- Career Progression. We’re here to help you achieve your career goals with industry-leading training and support.
- Boost Your Health. Enjoy a large range of perks to keep your mind, body and health in peak condition.
- Extra Benefits! Enjoy recently refurbished facilities, designated break areas, fantastic company events, Christmas Gift Cards, and free access to our well-being programme.
The Challenge
- Assist with the running of the parts department, helping customers with their parts enquiries, and providing expert advice on commercial vehicle parts.
- Accurately identify parts using parts catalogues and industry systems.
- Process Orders, ensuring correct parts are supplied in a timely manner.
- Liaise with internal departments such as the workshop and external suppliers to source parts.
- Maintain stock levels, carry out inventory checks, and manage incoming deliveries.
- Provide exceptional customer service both in person and over the phone, building strong client relationships.
- Keep up to date with the latest in product lines, technology, and industry trends.
What we're looking for
- Previous experience in a Parts Advisor or similar role, ideally within the commercial vehicles sector.
- Strong knowledge of commercial vehicles parts.
- Excellent communication and interpersonal skills, with a customer first attitude.
- Ability to work under pressure and meet tight deadlines.
- Strong IT skills and experience using parts catalogues, stock management and ordering systems.
- Problem solving mindset with attention to detail.
- Natural ability to sell to customers.
- Self-motivated to work on own initiative.
You’ll really hit the ground running if you have…
- Experience working with the Renault Trucks or Isuzu Trucks product.
- Experience working within a Renault Trucks or Isuzu Trucks dealership.
- Forklift Driver or HGV Drivers licence.
Who are RH Commercial Vehicles
With over 40 years of experience in the commercial vehicle industry, we are the experts in trucks and vans, providing everything our customers need to keep their vehicles on the road. Our Parts Department is a vital cog of the business machine, and we’re looking for dynamic and detail-oriented individuals to join our vibrant team at our Leicester site.
Employment Statements
We are an equal opportunities employer. Recruitment and selection are based solely on merit, ensuring the most suitable person is appointed to each role. We welcome applications from all qualified individuals regardless of protected characteristics. Adjustments for applicants with disabilities are available on request.
AI Screening
Due to the high volume of applications we receive, we use AI-assisted tools to support our initial candidate screening process. All decisions are reviewed by our recruitment team to ensure fairness, consistency, and alignment with our selection criteria.
Parts Advisor employer: R. H. COMMERCIAL VEHICLES LTD
At RH Commercial Vehicles, we pride ourselves on being an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes generous holiday allowances, enhanced maternity and paternity pay, and a focus on work-life balance. Our vibrant work culture fosters career progression through industry-leading training and support, while our Leicester location provides a dynamic environment where you can thrive in the fast-paced commercial vehicle sector, all within recently refurbished facilities designed to enhance your well-being.
Contact Detail:
R. H. COMMERCIAL VEHICLES LTD Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Get to know the company inside out! Research RH Commercial Vehicles and their parts department. Understanding their values and what they stand for will help you connect better during interviews.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can clearly explain your experience and how you can help customers find the right parts.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled challenges in previous roles, especially when it comes to managing stock or dealing with tight deadlines.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Advisor role. Highlight your experience with commercial vehicle parts and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your previous experience makes you a perfect fit. Remember, we love a good story!
Show Off Your Customer Service Skills:Since customer service is key for us, make sure to include examples of how you've provided exceptional service in the past. We want to know how you build strong client relationships!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at R. H. COMMERCIAL VEHICLES LTD
✨Know Your Parts
Brush up on your knowledge of commercial vehicle parts before the interview. Familiarise yourself with common parts, their functions, and any specific products from Renault Trucks or Isuzu Trucks. This will show your passion for the role and help you answer technical questions confidently.
✨Customer Service Focus
Prepare to discuss your previous customer service experiences. Think of examples where you went above and beyond to assist a customer, especially in a fast-paced environment. Highlighting your communication skills and customer-first attitude will resonate well with the interviewers.
✨Showcase Your Problem-Solving Skills
Be ready to share instances where you've successfully solved problems under pressure. Whether it’s identifying the right part quickly or managing stock levels, demonstrating your ability to think on your feet will be crucial for this role.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or career progression opportunities. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
