Apprentice Parts Advisor

RH Commercial Vehicles is pleased to offer a structured and rewarding Parts Advisor Apprenticeship to individuals seeking to establish a career within the commercial vehicle industry. This is an excellent opportunity to gain practical, hands-on experience while working towards an industry-recognised qualification.

As an Apprentice Parts Advisor, you will be an integral part of our Parts Department, learning about both our customers and internal teams while receiving comprehensive training on all aspects of commercial vehicle parts operations.

What’s in it for you:

• Earn while you learn. No student debts for you! At the end of your apprenticeship, you’ll be on a fantastic wage and ready to progress in the business.
• 25 days holiday + bank holidays. We’re all about ensuring our team achieves the best work-life balance.
• Death in Service Policy. Should the worst happen, your loved ones will receive a lump sum to cover any significant costs during a difficult time.
• Enhanced Maternity Pay and Enhanced Paternity Pay.
• Holiday Sell Back: Not going to use all your time off? We offer a holiday sell-back scheme.
• Career Progression with industry-leading training and support.
• Expert mentorship: Work alongside experienced technicians to gain invaluable skills.
• Formal qualifications: Achieve industry-recognised certifications through structured training programs.
• Boost Your Health: Enjoy a large range of perks to keep your mind, body and health in peak condition.
• Extra Benefits: Free on-site gym facilities, designated break areas, fantastic company events, Christmas gift cards, and free access to our well-being programme.
• Job Security: Be part of an industry that keeps the UK moving.

What you will learn:

• A comprehensive understanding of commercial vehicle components and their functions.
• Knowledge of manufacturer parts catalogues and electronic inventory management systems.
• Skills in effective stock control, ordering and supplier coordination.
• Customer service and communication techniques tailored to the automotive and commercial vehicle sectors.

The Challenge:

• Assist customers and colleagues with parts enquiries, providing accurate and helpful information.
• Use manufacturer catalogues and internal systems to identify and supply the correct vehicle parts.
• Process parts orders and keep accurate records.
• Liaise with internal departments and external suppliers to source and distribute parts efficiently.
• Monitor stock levels, conduct regular inventory checks and manage incoming deliveries.
• Maintain high standards of customer service, both face-to-face and over the telephone.
• Stay informed of product updates, industry developments and technological advancements.

What we’re looking for:

• A strong interest in commercial vehicles and the automotive sector.
• Excellent communication and interpersonal skills.
• A proactive and motivated attitude, able to work well both independently and as part of a team.
• Good organisational skills and attention to detail.
• A commitment to learning and professional development.
• Previous experience is not required, but a basic understanding of vehicle mechanics and components and a full driver’s licence would be advantageous.

Entry Requirements:

No formal qualifications are required, but candidates must be willing to work towards achieving Level 2 English and Maths before the end of the apprenticeship.

How you will be assessed:

• Knowledge and behaviours test: Assessing understanding through structured and scenario-based questions.
• Branch Assessment: A 60-minute test featuring short answer and scenario-based questions.

Who are RH Commercial Vehicles?

With over 40 years of experience in the commercial vehicle market, we are the trusted dealer for all things trucks and vans. Our team is large, lively and passionate about what we do – and you could be the next proud professional to join our team.

Equal Opportunities Statement:

We are an equal opportunities employer. Recruitment and selection are based solely on merit, ensuring the most suitable person is appointed to each role. Adjustments for applicants with disabilities are available on request.

Ready to take the next step in your career? We’d love to hear from you! Send your CV and Cover Letter to grace.pells@rhcv.co.uk. If you have any questions about the role, contact Grace Pells on 01159 865 990.