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- Tasks: Lead a team to provide top-notch ICT support and troubleshoot technical issues.
- Company: Respected construction business in the UK with a strong reputation.
- Benefits: Competitive salary, great benefits, and a hybrid work environment.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Make a real difference by enhancing ICT projects and supporting users.
- Qualifications: Strong technical skills in Windows and Microsoft 365, plus great communication.
The predicted salary is between 40000 - 50000 £ per year.
A respected construction business in the UK is seeking an experienced ICT Support Lead to manage the Service Desk and oversee end user support. This hands-on leadership role involves coordinating a small team of technicians, troubleshooting technical issues, and enhancing ICT projects.
Ideal candidates will have strong technical skills across Windows and Microsoft 365, along with excellent communication and organisational abilities in a hybrid support environment. Competitive salary and benefits are offered.
ICT Support Lead - Service Desk & Onsite in Norfolk employer: R G Carter
Contact Detail:
R G Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Support Lead - Service Desk & Onsite in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and ICT sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your technical expertise, especially with Windows and Microsoft 365. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how you can lead a team and troubleshoot effectively in a hybrid support environment.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets seen by the right people. Don’t miss out on this opportunity!
We think you need these skills to ace ICT Support Lead - Service Desk & Onsite in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing service desks and leading teams. We want to see how your technical skills with Windows and Microsoft 365 shine through!
Showcase Your Communication Skills: Since this role involves a lot of interaction, let us know about your excellent communication abilities. Share examples of how you've effectively communicated with both technical and non-technical users.
Highlight Problem-Solving Experience: We love candidates who can troubleshoot! Include specific instances where you’ve resolved technical issues or improved processes. This will show us your hands-on approach to leadership.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at R G Carter
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows and Microsoft 365. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your hands-on experience and problem-solving abilities.
✨Showcase Your Leadership Skills
As an ICT Support Lead, you'll be managing a team. Prepare examples of how you've successfully led a team or project before. Highlight your communication style and how you motivate others, as this will demonstrate your capability to oversee a small team effectively.
✨Understand the Business Context
Research the construction business you're interviewing with. Understand their ICT needs and challenges. This knowledge will help you tailor your responses and show that you're genuinely interested in how you can contribute to their success.
✨Prepare for Hybrid Support Scenarios
Since the role involves hybrid support, think about how you would manage both onsite and remote support. Be ready to discuss strategies for maintaining team cohesion and ensuring effective communication across different working environments.