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- Tasks: Lead a team to provide top-notch ICT support and troubleshoot technical issues.
- Company: Respected construction business in the UK with a strong reputation.
- Benefits: Competitive salary, great benefits, and a hybrid work environment.
- Why this job: Join a dynamic team and enhance your leadership skills in ICT.
- Qualifications: Strong technical skills in Windows and Microsoft 365, plus excellent communication.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A respected construction business in the UK is seeking an experienced ICT Support Lead to manage the Service Desk and oversee end user support. This hands-on leadership role involves coordinating a small team of technicians, troubleshooting technical issues, and enhancing ICT projects.
Ideal candidates will have strong technical skills across Windows and Microsoft 365, along with excellent communication and organisational abilities in a hybrid support environment. Competitive salary and benefits are offered.
ICT Support Lead - Service Desk & Onsite employer: R G Carter
Contact Detail:
R G Carter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Support Lead - Service Desk & Onsite
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and ICT sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your technical expertise, especially with Windows and Microsoft 365. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your communication skills. Being able to articulate your experience and problem-solving abilities is key.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the ICT Support Lead. Don’t miss out on the chance to join a respected company in the UK!
We think you need these skills to ace ICT Support Lead - Service Desk & Onsite
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing service desks and leading teams. We want to see how your technical skills with Windows and Microsoft 365 shine through, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share your passion for ICT support and how you’ve successfully tackled challenges in previous roles. Let us know why you’re the perfect fit for our team.
Showcase Your Communication Skills: Since this role involves a lot of interaction, make sure to demonstrate your excellent communication abilities in your application. Use clear and concise language to convey your ideas and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at R G Carter
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows and Microsoft 365. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your hands-on experience and problem-solving abilities.
✨Showcase Your Leadership Skills
As an ICT Support Lead, you'll be managing a team. Prepare examples of how you've successfully led a team or project before. Highlight your communication style and how you motivate others, as this will demonstrate your capability to oversee a small team of technicians.
✨Understand the Business Context
Research the construction business and understand how ICT supports their operations. Being able to connect your technical expertise to their specific needs will set you apart. Think about how you can enhance their ICT projects and improve user support.
✨Prepare for Hybrid Support Questions
Since this role involves a hybrid support environment, be ready to discuss your experience with remote and onsite support. Share strategies you've used to maintain effective communication and support across different settings, as this is crucial for the role.