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- Tasks: Help customers troubleshoot HVACR issues and promote product improvements.
- Company: Join R.E. Michel, a top HVACR distributor with over 300 locations since 1935.
- Benefits: Enjoy medical, dental, vision insurance, 401(k), weekly pay, and employee discounts.
- Why this job: Gain hands-on experience, training, and a supportive work culture focused on growth.
- Qualifications: HVACR experience, troubleshooting skills, and proficiency in Word, Excel, and Outlook required.
- Other info: Travel to job sites and attend semi-annual meetings for continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: HVACR Technical Service Advisor Full Time/Exempt Location: PA/NJ/MD/DE Area Reports to: Director of Technical Services Application Instructions We request that you submit your application with a resume attached or complete question #5 with a full account of your work history. If you do not have a resume, please enter \’NA\’ in the resume text box. For questions, contact Meghan Allen in HR at 1-888-240-3636. General Summary The Technical Service Advisor (TSA) responds to and troubleshoots technical questions from internal and external customers, covering areas including parts of NJ, PA, MD, and DE. Responsibilities Interact with manufacturers and promote product improvements. Maintain accurate records of field visits. Visit job sites with dealers as necessary. Attend semi-annual Tech Service Advisor meetings. Maintain technical literature and stay updated on new HVACR equipment/products. Requirements Ability to travel to perform job duties. Proven HVACR experience with effective troubleshooting skills. Proficiency in electricity, heating equipment (gas and oil), air conditioning, heat pumps, duct system design, ventilation, refrigeration, and hydronics. Ability to accurately size and match equipment. Effective communication skills and the ability to teach and give clear instructions. Knowledge of R.E. Michel\’s major product lines. Ability to maintain accurate records via various formats. Proficiency in Word, Excel, and Outlook/Email. About R.E. Michel Company Founded in 1935 in Baltimore, Maryland, R.E. Michel Company is a leading wholesale distributor of HVACR and LP equipment, parts, and supplies, operating in over 300 locations nationwide. Why Work for Us? We offer growth opportunities, training, and a supportive environment. Our employees are our greatest asset, and we value professionalism and dedication. Benefits Medical, Dental, Vision Insurance Prescription Plans Wellness Discounts and 24-Hour Nurse Hotline Employee Assistance Program 401(k) Retirement Plan Life and AD&D Insurance Disability, Critical Illness, and Accident Insurance Employee Discounts and Uniform Program Access to discount programs for entertainment, shopping, and travel Career advancement and training courses Weekly pay every Friday Application Process Clicking the \’Apply Online Now\’ button will redirect you to RE Michel\’s applicant tracking site, where you can complete your application and upload your resume if required. #J-18808-Ljbffr
HVACR Technical Service Advisor employer: R.E. Michel Company, LLC
Contact Detail:
R.E. Michel Company, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVACR Technical Service Advisor
✨Tip Number 1
Familiarise yourself with R.E. Michel's major product lines and recent innovations in HVACR technology. This knowledge will not only help you answer technical questions effectively but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Prepare to discuss your troubleshooting experiences in detail during the interview. Be ready to share specific examples of challenges you've faced and how you resolved them, as this will showcase your practical skills and problem-solving abilities.
✨Tip Number 3
Highlight your communication skills by practising how you would explain complex HVACR concepts to someone without a technical background. This is crucial for a Technical Service Advisor role, where clear instructions are key.
✨Tip Number 4
Network with current or former employees of R.E. Michel Company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace HVACR Technical Service Advisor
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights your HVACR experience and troubleshooting skills. Include specific examples of your work history that align with the responsibilities mentioned in the job description.
Answer Application Questions Thoroughly: If you don't have a resume, be sure to provide a detailed account of your work history in question #5. Include relevant roles, responsibilities, and achievements that showcase your expertise in HVACR.
Highlight Technical Skills: Emphasise your proficiency in electricity, heating equipment, air conditioning, and other relevant areas. Mention any specific knowledge of R.E. Michel's product lines if applicable.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at R.E. Michel Company, LLC
✨Know Your HVACR Basics
Brush up on your knowledge of HVACR systems, including heating, ventilation, and refrigeration. Be prepared to discuss specific troubleshooting scenarios and demonstrate your understanding of equipment like heat pumps and duct systems.
✨Showcase Your Communication Skills
As a Technical Service Advisor, effective communication is key. Practice explaining complex technical concepts in simple terms, as you may need to teach customers or colleagues about HVACR products and solutions.
✨Familiarise Yourself with R.E. Michel's Products
Research R.E. Michel's major product lines and be ready to discuss how your experience aligns with their offerings. This shows your genuine interest in the company and its products, which can set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare examples from your past experiences where you successfully diagnosed and resolved HVACR issues, highlighting your analytical thinking and technical expertise.
