HVACR Technical Service Advisor

Job Title: HVACR Technical Service Advisor Full Time/Exempt Location: PA/NJ/MD/DE Area Reports to: Director of Technical Services Application Instructions We request that you submit your application with a resume attached or complete question #5 with a full account of your work history. If you do not have a resume, please enter \’NA\’ in the resume text box. For questions, contact Meghan Allen in HR at 1-888-240-3636. General Summary The Technical Service Advisor (TSA) responds to and troubleshoots technical questions from internal and external customers, covering areas including parts of NJ, PA, MD, and DE. Responsibilities Interact with manufacturers and promote product improvements. Maintain accurate records of field visits. Visit job sites with dealers as necessary. Attend semi-annual Tech Service Advisor meetings. Maintain technical literature and stay updated on new HVACR equipment/products. Requirements Ability to travel to perform job duties. Proven HVACR experience with effective troubleshooting skills. Proficiency in electricity, heating equipment (gas and oil), air conditioning, heat pumps, duct system design, ventilation, refrigeration, and hydronics. Ability to accurately size and match equipment. Effective communication skills and the ability to teach and give clear instructions. Knowledge of R.E. Michel\’s major product lines. Ability to maintain accurate records via various formats. Proficiency in Word, Excel, and Outlook/Email. About R.E. Michel Company Founded in 1935 in Baltimore, Maryland, R.E. Michel Company is a leading wholesale distributor of HVACR and LP equipment, parts, and supplies, operating in over 300 locations nationwide. Why Work for Us? We offer growth opportunities, training, and a supportive environment. Our employees are our greatest asset, and we value professionalism and dedication. Benefits Medical, Dental, Vision Insurance Prescription Plans Wellness Discounts and 24-Hour Nurse Hotline Employee Assistance Program 401(k) Retirement Plan Life and AD&D Insurance Disability, Critical Illness, and Accident Insurance Employee Discounts and Uniform Program Access to discount programs for entertainment, shopping, and travel Career advancement and training courses Weekly pay every Friday Application Process Clicking the \’Apply Online Now\’ button will redirect you to RE Michel\’s applicant tracking site, where you can complete your application and upload your resume if required. #J-18808-Ljbffr