R.A.D® is seeking a Customer Service Specialist to deliver exceptional experiences to our loyal customer base. You will respond to inquiries with an authentic brand voice, manage pre- and post-sales conversations, and act as a subject-matter expert on products and the brand.
The role involves handling returns, assisting with order creation, and proposing process improvements. A strong communicator with a customer-centric mindset will thrive in our fast-paced environment.
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Customer Experience Specialist: Brand Advocate & Growth employer: r.a.d
R.A.D® is an exceptional employer that prioritises its employees' growth and well-being, offering a vibrant work culture rooted in creativity and innovation. As a Customer Service Specialist, you'll be part of a dynamic team where your contributions directly impact the brand's legacy, supported by generous benefits like 25 days annual leave, a family/friends discount, and a quarterly allowance for physical pursuits. Join us in a fast-paced environment that values authentic communication and empowers you to thrive while delivering outstanding customer experiences.
