At a Glance
- Tasks: Deliver exceptional customer experiences and manage pre- and post-sales conversations.
- Company: Join R.A.D®, a brand that values authentic connections with customers.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with room for creativity and process improvements.
- Why this job: Be the voice of the brand and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22050 - 26950 £ per year.
D® is seeking a Customer Service Specialist to deliver exceptional experiences to our loyal customer base.
You will respond to inquiries with an authentic brand voice, manage pre- and post-sales conversations, and act as a subject-matter expert on products and the brand.
The role involves handling returns, assisting with order creation, and proposing process improvements.
A strong communicator with a customer-centric mindset will thrive in our fast-paced environment.
#J-18808-Ljbffr
Customer Experience Specialist: Brand Advocate & Growth employer: r.a.d
R.A.D® is an exceptional employer that prioritises its employees' growth and well-being, offering a vibrant work culture rooted in creativity and innovation. As a Customer Service Specialist, you'll be part of a dynamic team where your contributions directly impact the brand's legacy, supported by generous benefits like 25 days annual leave, a family/friends discount, and a quarterly allowance for physical pursuits. Join us in a fast-paced environment that values authentic communication and empowers you to thrive while delivering outstanding customer experiences.
