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- Tasks: Engage with journalists, support outreach, and enhance user experience on our platform.
- Company: Join Qwoted, a global network connecting media brands with PR experts.
- Benefits: Flexible work environment, growth opportunities, and a chance to make an impact.
- Why this job: Be part of a dynamic team and help shape media interactions in the UK.
- Qualifications: 1-2 years in journalism, PR, or related fields; strong communication skills required.
- Other info: Opportunity to work independently while collaborating with a supportive team.
The predicted salary is between 30000 - 40000 £ per year.
Qwoted is a global professional network connecting media brands with PR experts and small businesses. As we continue to grow in the UK, we are looking for a Media Success Associate to support our Head of UK Media Success in building strong relationships with journalists, driving platform adoption, and delivering a high-quality experience for media users. This role is ideal for someone who enjoys external communication, relationship building, and helping users succeed.
You will support outreach efforts, engage directly with journalists and media professionals, respond to questions and issues, and help drive ongoing adoption of the Qwoted platform in the UK market. You will help support efforts to expand Qwoted’s media user base and ensure journalists have a smooth and valuable experience on the platform. Success in this role will be measured not just by activity, but by improving the quality and effectiveness of journalist interactions on the platform.
Responsibilities- Support the Head of UK Media Success with day-to-day execution across outreach, engagement, and user support.
- Conduct high-volume outreach to journalists and media professionals across the UK including cold calling and cold emailing.
- Build and maintain relationships with reporters, editors, and other media contacts.
- Serve as a first point of contact for journalist and media user questions, troubleshooting, and support needs.
- Help onboard new media users and encourage adoption of the Qwoted platform as part of their day-to-day workflow.
- Assist with platform demonstrations and follow-up for interested media contacts.
- Monitor and triage inbound requests, escalating urgent or sensitive issues when needed.
- Identify, review, and surface high-quality expert responses to support UK journalists using the Qwoted platform.
- Help ensure Source Requests receive strong, relevant responses by monitoring activity and proactively step in where Source Requests are underperforming to help improve outcomes.
- Assist in curating and highlighting the most useful expert contributions to improve journalist experience.
- Track outreach activity, user engagement, and support trends.
- Assist with reporting on key performance indicators including outreach activity, demos, signups, source requests, and ongoing usage.
- Help improve processes and identify opportunities to strengthen the media user experience in the UK market.
- 1 to 2 years of experience in journalism, PR, communications, media relations, customer support, or a related field.
- Familiarity with how journalists work and an understanding of newsroom pace, deadlines, and expectations.
- Experience reviewing or working with expert commentary, quotes, or contributed content is a plus.
- Confidence communicating with reporters and media professionals.
- Comfort with high-volume outreach and managing multiple conversations at once.
- Strong written and verbal communication skills.
- Highly organized with strong attention to detail.
- Able to work independently while also collaborating closely with internal teams.
- Proactive, resourceful, and service-oriented.
- Interested in media, storytelling, and helping users get value from a platform.
- Experience with email outreach, customer-facing support, or platform onboarding is a plus.
- Entrepreneurial spirit with the ability to self-manage time and work independently.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. If you would like to work with a dynamic and collaborative team, and you feel like your qualifications match the role, we’d love to hear from you!
UK Media Outreach Associate employer: Qwoted
Contact Detail:
Qwoted Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Media Outreach Associate
✨Tip Number 1
Get to know the media landscape! Research journalists and their work before reaching out. This way, you can tailor your communication and show genuine interest in what they do.
✨Tip Number 2
Practice your pitch! Whether it's a cold call or an email, having a clear and engaging message will help you stand out. Keep it concise and focus on how Qwoted can benefit them.
✨Tip Number 3
Follow up like a pro! If you don’t hear back after your initial outreach, don’t be afraid to send a friendly reminder. Persistence shows your commitment and can lead to valuable connections.
✨Tip Number 4
Leverage our website for networking! Connect with other professionals in the industry through Qwoted. Building relationships within our platform can open doors and enhance your outreach efforts.
We think you need these skills to ace UK Media Outreach Associate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Media Outreach Associate role. Highlight your experience in journalism, PR, or media relations, and show us how you can help build relationships with journalists.
Show Off Your Communication Skills: Since this role is all about engaging with media professionals, let your written communication shine! Use clear, concise language and demonstrate your ability to connect with others through your application.
Be Proactive and Resourceful: We love candidates who take initiative! In your application, share examples of how you've been proactive in past roles, whether it’s through outreach efforts or problem-solving for users.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Qwoted
✨Know Your Media Landscape
Before the interview, do your homework on the UK media landscape. Familiarise yourself with key journalists, their beats, and recent stories they've covered. This will not only show your interest in the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As a Media Outreach Associate, strong communication is key. Prepare to demonstrate your written and verbal skills by discussing past experiences where you've successfully engaged with media professionals or handled customer support queries. Be ready to share specific examples that highlight your ability to build relationships.
✨Be Proactive and Resourceful
During the interview, convey your proactive nature. Share instances where you've taken the initiative to solve problems or improve processes. This aligns perfectly with the role's requirements of being resourceful and service-oriented, which are crucial for supporting journalists effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's goals, team dynamics, and how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.