At a Glance
- Tasks: Engage with journalists, support outreach efforts, and enhance user experience on our platform.
- Company: Join Qwoted, a global network connecting media brands with PR experts.
- Benefits: Competitive salary, dynamic team environment, and opportunities for professional growth.
- Other info: Work independently in a collaborative team, with room for creativity and innovation.
- Why this job: Make an impact in media relations while building valuable connections.
- Qualifications: 1-2 years in journalism, PR, or related fields; strong communication skills required.
The predicted salary is between 31000 - 36000 £ per year.
Qwoted is a global professional network connecting media brands with PR experts and small businesses. As we continue to grow in the UK, we are looking for a Media Success Associate to support our Head of UK Media Success in building strong relationships with journalists, driving platform adoption, and delivering a high-quality experience for media users. This role is ideal for someone who enjoys external communication, relationship building, and helping users succeed.
You will support outreach efforts, engage directly with journalists and media professionals, respond to questions and issues, and help drive ongoing adoption of the Qwoted platform in the UK market. You will help support efforts to expand Qwoted’s media user base and ensure journalists have a smooth and valuable experience on the platform. Success in this role will be measured not just by activity, but by improving the quality and effectiveness of journalist interactions on the platform.
Responsibilities- Support the Head of UK Media Success with day-to-day execution across outreach, engagement, and user support.
- Conduct high-volume outreach to journalists and media professionals across the UK including cold calling and cold emailing.
- Build and maintain relationships with reporters, editors, and other media contacts.
- Serve as a first point of contact for journalist and media user questions, troubleshooting, and support needs.
- Help onboard new media users and encourage adoption of the Qwoted platform as part of their day-to-day workflow.
- Assist with platform demonstrations and follow-up for interested media contacts.
- Monitor and triage inbound requests, escalating urgent or sensitive issues when needed.
- Identify, review, and surface high-quality expert responses to support UK journalists using the Qwoted platform.
- Help ensure Source Requests receive strong, relevant responses by monitoring activity and proactively step in where Source Requests are underperforming to help improve outcomes.
- Assist in curating and highlighting the most useful expert contributions to improve journalist experience.
- Track outreach activity, user engagement, and support trends.
- Assist with reporting on key performance indicators including outreach activity, demos, signups, source requests, and ongoing usage.
- Help improve processes and identify opportunities to strengthen the media user experience in the UK market.
- 1 to 2 years of experience in journalism, PR, communications, media relations, customer support, or a related field.
- Familiarity with how journalists work and an understanding of newsroom pace, deadlines, and expectations.
- Experience reviewing or working with expert commentary, quotes, or contributed content is a plus.
- Confidence communicating with reporters and media professionals.
- Comfort with high-volume outreach and managing multiple conversations at once.
- Strong written and verbal communication skills.
- Highly organized with strong attention to detail.
- Able to work independently while also collaborating closely with internal teams.
- Proactive, resourceful, and service-oriented.
- Interested in media, storytelling, and helping users get value from a platform.
- Experience with email outreach, customer-facing support, or platform onboarding is a plus.
- Entrepreneurial spirit with the ability to self-manage time and work independently.
£31,000 - £36,000 a year. If you would like to work with a dynamic and collaborative team, and you feel like your qualifications match the role, we'd love to hear from you!
UK Media Outreach Specialist in London employer: Qwoted
At Qwoted, we pride ourselves on being an excellent employer that fosters a dynamic and collaborative work culture. As a Media Outreach Specialist in the UK, you will have the opportunity to build meaningful relationships with journalists while contributing to the growth of our innovative platform. We offer competitive salaries, a supportive environment for professional development, and the chance to be part of a forward-thinking team dedicated to enhancing media interactions.
StudySmarter Expert Advice🤫
We think this is how you could land UK Media Outreach Specialist in London
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like Qwoted. Plus, it’s a fantastic way to learn about trends and make lasting connections.
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We think you need these skills to ace UK Media Outreach Specialist in London
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Qwoted. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Qwoted.
How to prepare for a job interview at Qwoted
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
