At a Glance
- Tasks: Engage with journalists, support outreach, and enhance user experience on our platform.
- Company: Join Qwoted, a global network connecting media brands with PR experts.
- Benefits: Flexible work environment, professional growth opportunities, and a chance to make an impact.
- Why this job: Be at the forefront of media relations and help shape the future of journalism.
- Qualifications: 1-2 years in journalism, PR, or media relations; strong communication skills required.
- Other info: Dynamic team culture with opportunities for creativity and innovation.
The predicted salary is between 30000 - 40000 £ per year.
Qwoted is a global professional network connecting media brands with PR experts and small businesses. As we continue to grow in the UK, we are looking for a Media Success Associate to support our Head of UK Media Success in building strong relationships with journalists, driving platform adoption, and delivering a high-quality experience for media users. This role is ideal for someone who enjoys external communication, relationship building, and helping users succeed.
You will support outreach efforts, engage directly with journalists and media professionals, respond to questions and issues, and help drive ongoing adoption of the Qwoted platform in the UK market. You will help support efforts to expand Qwoted’s media user base and ensure journalists have a smooth and valuable experience on the platform. Success in this role will be measured not just by activity, but by improving the quality and effectiveness of journalist interactions on the platform.
Responsibilities- Support the Head of UK Media Success with day-to-day execution across outreach, engagement, and user support.
- Conduct high-volume outreach to journalists and media professionals across the UK including cold calling and cold emailing.
- Build and maintain relationships with reporters, editors, and other media contacts.
- Serve as a first point of contact for journalist and media user questions, troubleshooting, and support needs.
- Help onboard new media users and encourage adoption of the Qwoted platform as part of their day-to-day workflow.
- Assist with platform demonstrations and follow-up for interested media contacts.
- Monitor and triage inbound requests, escalating urgent or sensitive issues when needed.
- Identify, review, and surface high-quality expert responses to support UK journalists using the Qwoted platform.
- Help ensure Source Requests receive strong, relevant responses by monitoring activity and proactively step in where Source Requests are underperforming to help improve outcomes.
- Assist in curating and highlighting the most useful expert contributions to improve journalist experience.
- Track outreach activity, user engagement, and support trends.
- Assist with reporting on key performance indicators including outreach activity, demos, signups, source requests, and ongoing usage.
- Help improve processes and identify opportunities to strengthen the media user experience in the UK market.
- 1 to 2 years of experience in journalism, PR, communications, media relations, customer support, or a related field.
- Familiarity with how journalists work and an understanding of newsroom pace, deadlines, and expectations.
- Experience reviewing or working with expert commentary, quotes, or contributed content is a plus.
- Confidence communicating with reporters and media professionals.
- Comfort with high-volume outreach and managing multiple conversations at once.
- Strong written and verbal communication skills.
- Highly organized with strong attention to detail.
- Able to work independently while also collaborating closely with internal teams.
- Proactive, resourceful, and service-oriented.
- Interested in media, storytelling, and helping users get value from a platform.
- Experience with email outreach, customer-facing support, or platform onboarding is a plus.
- Entrepreneurial spirit with the ability to self-manage time and work independently.
If you would like to work with a dynamic and collaborative team, and you feel like your qualifications match the role, we'd love to hear from you!
UK Media Outreach Associate in London employer: Qwoted
Contact Detail:
Qwoted Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Media Outreach Associate in London
✨Tip Number 1
Get your networking game on! Reach out to journalists and media professionals on platforms like LinkedIn. A friendly message can go a long way in building those crucial relationships we need for success.
✨Tip Number 2
Practice your pitch! Whether it's cold calling or emailing, having a clear and engaging message ready will help you stand out. Remember, we want to show them how Qwoted can make their lives easier.
✨Tip Number 3
Stay organised! Keep track of your outreach efforts and follow-ups. This will not only help us manage our time better but also ensure we don’t miss any opportunities to connect with media contacts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at Qwoted.
We think you need these skills to ace UK Media Outreach Associate in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Media Outreach Associate role. Highlight your experience in journalism or PR, and show us how your skills align with what we’re looking for. A personal touch goes a long way!
Show Off Your Communication Skills: Since this role is all about building relationships, let your written communication shine! Use clear, engaging language in your application to demonstrate your ability to connect with journalists and media professionals.
Be Proactive: In your application, share examples of how you've taken initiative in past roles. Whether it’s reaching out to new contacts or improving processes, we want to see that you’re resourceful and ready to make things happen!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Qwoted
✨Know Your Media Landscape
Before the interview, do your homework on the UK media landscape. Familiarise yourself with key journalists, their beats, and recent stories they've covered. This will not only show your interest in the role but also help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As a Media Outreach Associate, strong communication is key. Prepare to demonstrate your written and verbal skills by discussing past experiences where you've successfully engaged with media professionals or resolved user issues. Be ready to share specific examples that highlight your ability to build relationships.
✨Be Proactive and Resourceful
During the interview, convey your proactive nature. Discuss how you've taken initiative in previous roles, whether it was through outreach efforts or improving processes. Employers love candidates who can think on their feet and come up with solutions, so be sure to highlight your resourcefulness.
✨Understand the Qwoted Platform
Familiarise yourself with the Qwoted platform before the interview. Understand its features, benefits, and how it serves journalists and PR professionals. Being able to discuss how you would support users and drive adoption will demonstrate your genuine interest in the role and the company.