Main area Deputy Chief Operating Officer Grade NHS AfC: Band 7 Contract Secondment: 6 months (Contract end date 31 March 2027) Hours Full time - 37.5 hours per week Job ref 276-8159357-AfC
Site Queen Victoria Hospital NHS Trust Town East Grinstead Salary £49,387 - £56,515 per annum Salary period Yearly Closing 11/10/2026 23:59
Welcome to Queen Victoria Hospital NHS Foundation Trust and thank you for your interest.
In addition to receiving tertiary referrals from across the South East of England, we have a network of ‘spoke’ sites at district general hospitals enabling our consultants to offer their expertise with routine treatments and consultations as close to patients’ homes as is possible. With the recent addition of video led ‘virtual’ consultations we also enable patients who have some distance to travel to avoid the additional stress and worry of a long journey.
Working at QVH combines the excitement, challenge and career opportunities of many larger organisations with the satisfaction of delivering excellent patient care that really does re-build our patients’ lives.
We also offer attractive benefits such as
- tailored personal development to support career aspirations, including accredited clinical and management development programmes
- flexible working arrangements for a work-life balance that suits you and your needs
- a dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes
The Trust is committed to offering a range of flexibleworking options to support employees to balance work and personal commitments, and the delivery of high quality and cost effective services.
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Sustainability
At Queen Victoria Hospital we want to be the first Net Zero Hospital in England, and to achieve that wants every member of staff to be a green champion. The way in which the Trust works has a significant impact on the organisation’s carbon footprint and that of our patients. From the heat, light and power supplies within the hospital to avoiding unnecessary patient journeys, the Trust is empowering all staff to create a sustainable health and care environment for future generations. The Trust expects all staff to reuse and recycle more, to use energy and water efficiently, to walk or cycle to work if you can, and to have a focus on sustainability in the workplace.
An exciting secondment opportunity has arisen to join the Community Diagnostic Centre team as the Service Manager, until the end of March 2027.
The Service Manager is responsible for working with the various Directorate Management Team’s to support the delivery of clinical activity and development of new pathways in line with national guidance, working closely with NHS England and ICB colleagues, providing a central point of contact alongside the Project and Delivery Implementation Manager.
The post holder will provide effective and efficient day to day management of the service, line managing staff and delivering quality, performance and financial plans, whilst achieving service improvements.
Main duties of the job
Managerial/ People Management
1.1 Line manage secretarial and administrative staff within the Department.
1.2 Ensure robust Individual Performance Review systems, development plans and Knowledge & Skills Framework outlines are in place for all team members.
1.3 Manage administrative and secretarial staff within speciality team in line with HR policies.
Working for our organisation
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Detailed job description and main responsibilities
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Person specification
Qualifications
- First Degree or able to demonstrate specialist knowledge within this field through practical experience
- Managerial qualification or equivalent level of experience within the NHS
Experience
- Experience of clinical or administrative supervision / management level
- Significant management experience, preferably gained within a hospital or primary care setting
- Rota management and resource allocation
- Sleep services
- Project management
The closing date given is a guide only. There may be some occasions when we have to close a vacancy once sufficient applications have been received. You are therefore advised to submit your application as early as possible to avoid disappointment.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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