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- Tasks: Join our Returns team to manage customer returns and ensure speedy refunds.
- Company: QVC is a leading retail and media company focused on delivering great customer experiences.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team that values inclusion, growth, and customer satisfaction.
- Qualifications: No prior experience needed; just bring basic PC skills and a positive attitude!
- Other info: Guaranteed minimum hours with flexible opportunities; training provided.
UK875 Distribution is about getting the right stock, to the right place, at the right time. Here at our QVC Customer Operations Centre in Knowsley, our warehouse team members get this right, meaning we make a great experience for our customers all over the country!
Hourly Pay: £13.00 per hour
Contract type: Temporary until 1st February 2026
Working hours: On Call 22.5+15 Mon-Sat 07:00-17:00
Guaranteed minimum of 22.5 hours per week which can be flexed up to a further 15 hours per week when required by the business. The hours we allocate to you each week will be within the availability of Monday-Saturday between 07:00-17:00. You will be given 2 weeks’ notice of your working hours each week.
What will I be doing as a Warehouse Team Member in the Returns team?
- The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline.
- It is not your typical Warehouse role, as it is PC-based; however, some returns roles include a requirement to lift and load heavy items of up to 25KG and the use of fork lift trucks.
About You – What you will need to be effective in your role:
- Don’t worry if you have not got any warehouse experience as you will receive full training and support.
- As this role is PC-based, basic PC skills are required (i.e. Data entry, basic PC navigation between different screens).
- Eye for details, as Quality Customer Service is our number one priority.
- You’ll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation.
- As a business, we have expectations for our team members to attend work on time to enable us to serve the needs of our customers and as part of a team; therefore, commitment and punctuality are essential within this role.
Submit your application to join our team today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members.
We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations.
As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at WorkWithUs@qvcqrp.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form.
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Warehouse Assistant Level 2- On Call Eves 22.5 hours + 15 Mon-Sat 07:00-17:00 employer: Qvc
Contact Detail:
Qvc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant Level 2- On Call Eves 22.5 hours + 15 Mon-Sat 07:00-17:00
✨Tip Number 1
Familiarise yourself with the basics of warehouse operations, especially focusing on returns processes. Understanding how returns are handled can give you an edge during interviews and show your enthusiasm for the role.
✨Tip Number 2
Highlight any experience you have with customer service or teamwork in your conversations. Since this role emphasises quality customer service, demonstrating your ability to work well with others will make you a more attractive candidate.
✨Tip Number 3
Be prepared to discuss your availability and flexibility during the interview. Since the role requires on-call hours, showing that you can adapt to changing schedules will be crucial.
✨Tip Number 4
Practice basic PC skills before your interview, as the role is PC-based. Being able to navigate between screens and perform data entry efficiently will demonstrate your readiness for the job.
We think you need these skills to ace Warehouse Assistant Level 2- On Call Eves 22.5 hours + 15 Mon-Sat 07:00-17:00
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Warehouse Assistant position. Highlight any relevant skills or experiences you have that align with the role.
Tailor Your CV: Customise your CV to reflect the skills mentioned in the job description, such as basic PC skills, attention to detail, and ability to work under deadlines. Use specific examples from your past experiences to demonstrate these skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at QVC and how your values align with their commitment to customer service and teamwork.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Qvc
✨Show Your Team Spirit
Emphasise your ability to work well in a team during the interview. Share examples of how you've collaborated with others in previous roles or projects, as teamwork is crucial in a warehouse environment.
✨Demonstrate Attention to Detail
Since quality customer service is a priority, be prepared to discuss how you ensure accuracy in your work. Mention any experiences where attention to detail made a difference in your previous jobs.
✨Highlight Your Flexibility
Given the on-call nature of the role, express your willingness to adapt to changing schedules and workloads. Share instances where you've successfully managed unexpected changes in your work routine.
✨Prepare for Practical Questions
Expect questions related to handling goods and using basic PC skills. Brush up on your data entry abilities and be ready to discuss how you would approach lifting and loading heavy items safely.
