At a Glance
- Tasks: Support social commerce performance across platforms like Meta, TikTok, and YouTube.
- Company: Join QVC Group, a Fortune 500 leader in live social shopping.
- Benefits: Enjoy competitive pay, paid time off, discounts, and a supportive work environment.
- Other info: Hybrid role with excellent career growth opportunities and a focus on inclusion.
- Why this job: Gain hands-on experience in social commerce and make an impact in a dynamic team.
- Qualifications: Degree in a relevant field and a passion for social media and digital trading.
The predicted salary is between 25650 - 31350 £ per year.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
The Graduate Trainee: Social Commerce supports QVC UK and helps grow social commerce performance by supporting trading, content, analytics and merchandising activity across key social platforms. You'll rotate across our Social Commerce team and learn all areas of this side of our business.
Where You'll Work
This role is hybrid and will require you to be onsite at our Chiswick Park, West London two days a week. This is a 12-month graduate trainee programme.
What You'll Do
- Learn the fundamentals of social commerce trading across platforms including Meta, TikTok and YouTube, supporting activity that drives reach, engagement and conversion.
- Support day-to-day social commerce operations including content briefing, product uploads, pricing accuracy, stock checks, QA of listings, promotions and voucher setup.
- Assist with affiliate creator outreach, sample coordination, budget tracking, reporting and asset management.
- Create and support engaging content for social platforms, including EGC-style content, reposting activity and live social shopping support.
- Develop insight-led recommendations through reporting, analytics, competitive research and trading performance reviews.
- Spend time across different parts of the social commerce team to build an understanding of how trading, content, merchandising and analytics work together.
- Support YouTube shopping and podcast-related activity, learning how content is planned, optimised and executed.
- Help monitor cross-platform promotions and weekend trading activity, escalating any issues where needed.
- Build strong working relationships with merchandising and wider digital teams to support forecasting, promotional planning and commercial decision-making.
What You'll Bring
- A degree or equivalent in a relevant subject area.
- Strong interest in social commerce, social media, digital trading or online retail, with a clear desire to learn and develop in a fast-moving commercial environment.
- Good computer literacy, including Excel, Word and Canva, with strong analytical and numerical skills.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
- A proactive, organised and action-oriented approach, with enthusiasm for improving results.
- Some knowledge of social platforms and content creation, with any experience in Google Analytics, Shopify, Vinted, eBay or creative/video tools seen as an advantage.
- Commercial awareness, ideally gained through retail, hospitality or other customer-facing experience.
Disability Confident Scheme
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Social Commerce Graduate Trainee employer: Qvc
QVC is an excellent employer, offering a dynamic work environment in the vibrant Chiswick Park area of West London. With a strong focus on employee growth and development, the company provides comprehensive benefits and a supportive culture that encourages innovation and collaboration. As a Retention Marketing Specialist, you'll have the opportunity to make a meaningful impact through engaging campaigns while enjoying a flexible hybrid work model.
StudySmarter Expert Advice🤫
We think this is how you could land Social Commerce Graduate Trainee
✨Tap Into Local Support Groups
Get involved with local community support groups or charities related to social work. These places are often hubs for networking and can lead to trainee opportunities at organisations like Qvc. Plus, volunteering can give you hands-on experience that makes your application pop!
✨Connect with University Career Services
If you’re still studying, use your university's career services to find trainee roles in social work. They often have partnerships with organisations and can help set up interviews at places like Qvc. Don’t underestimate those dedicated programmes; they’re made for people like us!
✨Attend Social Work Events
Keep an eye out for workshops, conferences, or networking events in the social work field. These can be fantastic for meeting professionals from organisations like Qvc and getting insights on what they look for in trainees.
✨Showcase Your Passion Online
Build a portfolio or a blog where you share your thoughts on social work issues. This not only showcases your passion but also makes you more visible to companies like Qvc looking for trainees who genuinely care about the field. We can all make a difference, so let your enthusiasm shine!
We think you need these skills to ace Social Commerce Graduate Trainee
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your enthusiasm for helping others shine through. Talk about experiences that sparked your interest in social work, whether that’s volunteer work, personal experiences, or relevant coursework. We're looking for trainees who genuinely care – that passion is what makes a difference!
Highlight Relevant Experiences:Even if you haven’t worked in social work before, think about transferable skills from other roles or volunteering. Mention things like teamwork, empathy, and problem-solving. Include specific examples that demonstrate your abilities and how they relate to the social work field.
Tailor Your CV for Social Work:When it comes to your CV, make sure to include any relevant qualifications or certifications, like first aid or mental health first responder training. Also, focus on any academic achievements related to social work, such as modules you've taken or projects you’ve completed that showcase your skills in the field.
Be Ready to Discuss Your Learning Goals:As a trainee, it’s important to emphasise your eagerness to learn and grow. Be prepared to mention what you hope to gain from the experience at Qvc. This shows that you're not just looking for a job, but a chance to develop your skills and make a real impact in social work.
How to prepare for a job interview at Qvc
✨Know Your Theories
Brush up on key social work theories and frameworks, especially those relevant to the specific role at Qvc. Be ready to demonstrate your understanding of models like the ecological systems theory or strengths-based approaches, as these often come up in interviews.
✨Emphasise Your Empathy
As a trainee in social work, you'll need to showcase your interpersonal skills. Prepare to share examples where you've demonstrated empathy and understanding in challenging situations, whether in prior experiences or your studies.
✨Be Ready for Scenario Questions
Expect the interviewers to put you through situational questions that test your problem-solving and crisis management skills. Practice responding to hypothetical scenarios you might face as a social worker, focusing on how you would assess and intervene in those situations.
✨Showcase Your Motivation for Learning
As a trainee, it’s vital to express your eagerness to learn and grow in your role at Qvc. Be prepared to discuss what specific skills you hope to develop during the traineeship and how your passion for social work drives your career aspirations.
