At a Glance
- Tasks: Drive social commerce engagement and manage influencer partnerships across key platforms.
- Company: Join QVC Group, a Fortune 500 leader in live social shopping.
- Benefits: Enjoy competitive pay, paid time off, discounts, and parental leave.
- Other info: Hybrid role with great career growth and a focus on inclusion.
- Why this job: Be at the forefront of social commerce and make a real impact.
- Qualifications: 3-5 years in social media or influencer marketing with strong analytical skills.
The predicted salary is between 35000 - 45000 £ per year.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
The Social Commerce Engagement specialist supports QVC UK, and drives social commerce engagement, affiliate creator partnerships, and influencer activation across key social platforms.
Where You'll Work
This role is hybrid and will require you to be onsite at Chiswick Park, West London, two days a week. Some weekend support may be required as part of the role.
What You'll Do
- Drive a proactive social commerce engagement strategy across TikTok, Meta, YouTube and emerging platforms to build market awareness and strengthen positive brand sentiment.
- Act as the primary contact for TikTok Shop affiliate creators, managing onboarding, communication, relationship development and ongoing support to help deliver social commerce revenue targets.
- Coordinate and nurture affiliate & influencer relationships across Meta, YouTube and other relevant channels, including bookings, campaign integration and performance optimisation.
- Monitor, analyse and report on affiliate creator and influencer performance, using insights to refine strategy, improve engagement and maximise commercial impact.
- Keep abreast of wider social commerce trends, competitor activity and emerging live shopping platforms, sharing recommendations and opportunities with internal stakeholders.
What You'll Bring
- Proven experience in social media, social commerce, influencer marketing, or a related field, with 3 to 5 years' experience ideally gained in an ecommerce environment.
- Strong knowledge of TikTok, Meta and YouTube, with experience developing engagement strategies, managing creator or influencer relationships, and supporting campaign execution.
- Commercial awareness, strong analytical skills and the ability to translate performance data into actionable recommendations.
- Excellent communication and relationship-building skills, with the confidence to collaborate across teams and engage external partners effectively.
- A highly organised, proactive and entrepreneurial approach, with a strong aesthetic sense and an understanding of customer behaviour across social and digital channels.
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Social Commerce Engagement Specialist employer: Qvc
QVC is an excellent employer, offering a dynamic work environment in the vibrant Chiswick Park area of West London. With a strong focus on employee growth and development, the company provides comprehensive benefits and a supportive culture that encourages innovation and collaboration. As a Retention Marketing Specialist, you'll have the opportunity to make a meaningful impact through engaging campaigns while enjoying a flexible hybrid work model.
StudySmarter Expert Advice🤫
We think this is how you could land Social Commerce Engagement Specialist
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Qvc and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Qvc are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Qvc on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Qvc. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Social Commerce Engagement Specialist
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Qvc. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Qvc:Show us that you’ve done your homework! In your application, briefly mention what you admire about Qvc’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Qvc
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Qvc will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Qvc, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
