At a Glance
- Tasks: Design and implement intelligent automation on the ServiceNow platform to enhance IT operations.
- Company: Join QVC Group, a Fortune 500 leader in live social shopping.
- Benefits: Enjoy competitive pay, paid time off, discounts, and remote work flexibility.
- Other info: Quarterly in-person meet-ups and excellent career growth opportunities await you.
- Why this job: Make a real impact with cutting-edge technology in a dynamic team environment.
- Qualifications: Experience in ServiceNow engineering and strong automation skills required.
The predicted salary is between 63000 - 77000 £ per year.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.
Your Opportunity, Your Team
The Senior ServiceNow AI Engineer supports QVC Group, and leads the design and delivery of intelligent infrastructure automation and proactive IT operations across the ServiceNow platform.
Where You'll Work
This role is remote and will require you to connect in person quarterly.
What You'll Do
- Design, implement and optimise intelligent automation capabilities across the ServiceNow platform, with a focus on ITSM and ITOM.
- Lead the development of infrastructure solutions that improve operational efficiency, reduce manual effort and support faster incident detection and resolution.
- Build and enhance automation workflows, integrations and platform capabilities using Flow Designer, Workflow, Playbooks and related ServiceNow tools.
- Develop and improve Service Operations Workspace, virtual agent solutions and predictive capabilities to support proactive service management.
- Partner with cross-functional teams to shape platform strategy, promote best practice and embed an automation-first mindset across infrastructure operations.
What You'll Bring
- Strong knowledge of intelligent automation capabilities such as Virtual Agent, Predictive Intelligence, AI Search and Now Assist, with the ability to apply these in an enterprise environment.
- Significant experience in ServiceNow engineering, including strong expertise across ITSM, ITOM, Flow Designer and Workflow automation.
- Proven experience building and enhancing infrastructure and service operations solutions, including integrations, APIs, UI Builder and Service Operations Workspace.
- Excellent stakeholder management and problem-solving skills, with the ability to influence direction and deliver meaningful operational improvements.
- Experience working in complex enterprise environments, with a strategic and outcome-focused approach.
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Summary
Location: UK, Liverpool, Knowsley; QVC
Type: Full time
Senior ServiceNow AI Engineer in Prescot employer: Qvc
QVC is an excellent employer, offering a dynamic work environment in the vibrant Chiswick Park area of West London. With a strong focus on employee growth and development, the company provides comprehensive benefits and a supportive culture that encourages innovation and collaboration. As a Retention Marketing Specialist, you'll have the opportunity to make a meaningful impact through engaging campaigns while enjoying a flexible hybrid work model.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ServiceNow AI Engineer in Prescot
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Qvc or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Qvc.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Qvc.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Qvc that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior ServiceNow AI Engineer in Prescot
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Qvc.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Qvc and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Qvc
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Qvc uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
