At a Glance
- Tasks: Join our Returns team to process customer returns and ensure quality service.
- Company: Be part of QVC Group, a Fortune 500 leader in retail.
- Benefits: Enjoy competitive pay, paid time off, and amazing company discounts.
- Other info: Flexible hours with guaranteed weekly shifts and opportunities for growth.
- Why this job: Gain valuable experience in a dynamic environment with full training provided.
- Qualifications: Basic PC skills and a commitment to punctuality are essential.
The predicted salary is between 27300 - 36400 € per year.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Here at our QVC Customer Operations Centre in Knowsley, we are looking for Warehouse Assistant level 2 team members to join our Returns team.
Hourly Pay: £13.00 per hour
Where You'll Work: This role is onsite and will require you to work from our Knowsley distribution centre daily. Work hours – Evenings: On Call 22.5+15 Mon-Fri 15:00-23:00. Guaranteed 22.5 hours per week which can be flexed up to a further 15 hours per week. The hours we allocate to you each week will be within the availability of Monday-Friday between 15:00-23:00. You will be given 2 weeks' notice of your working hours each week.
What You'll Do: The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline. It is not your typical Warehouse role, as it is PC-based; however, some returns roles include a requirement to lift and load heavy items of up to 25KG and the use of fork lift trucks.
What You'll Bring: Don't worry if you have not got any warehouse experience as you will receive full training and support. As this role is PC-based, basic PC skills are required (i.e. Data entry, basic PC navigation between different screens). An eye for details, as Quality Customer Service is our number one priority. You'll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation. As a business, we have expectations for our team members to attend work on time to enable us to serve the needs of our customers and as part of a team; therefore, commitment and punctuality are essential within this role.
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Warehouse Team member - On Call Eves 22.5 hours + 15 Mon-Fri 15:00-23:00 in Liverpool employer: Qvc
Joining QVC Group means becoming part of a dynamic and inclusive team at our Knowsley distribution centre, where we prioritise employee growth and well-being. With competitive pay, flexible working hours, and a comprehensive benefits package including paid time off and company discounts, we foster a supportive work culture that values commitment and punctuality. As a Disability Confident Leader, we ensure equal opportunities for all, making QVC an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Team member - On Call Eves 22.5 hours + 15 Mon-Fri 15:00-23:00 in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, check out QVC's social media and website. Understanding their culture and values will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the team, let your passion for the role shine through. A positive attitude can make a huge difference and show that you're a great fit for the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows you appreciate their time and are still interested in the position.
We think you need these skills to ace Warehouse Team member - On Call Eves 22.5 hours + 15 Mon-Fri 15:00-23:00 in Liverpool
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team at QVC and contributing to our amazing projects.
Tailor Your CV:Make sure to customise your CV to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with what we're looking for in a Warehouse Team member!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff. No need for fluff!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Qvc
✨Know the Role Inside Out
Before your interview, make sure you understand what a Warehouse Team Member does at QVC. Familiarise yourself with the responsibilities, especially around handling returns and using PC systems. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Attention to Detail
Since quality customer service is a top priority, be prepared to discuss how you've demonstrated attention to detail in past experiences. Whether it's ensuring accuracy in data entry or handling goods carefully, share specific examples that highlight your skills.
✨Be Ready for Practical Questions
Expect questions about how you'd handle physical tasks, like lifting heavy items or using a forklift. Even if you haven't done this before, think about how you'd approach these challenges and express your willingness to learn during the training provided.
✨Demonstrate Your Commitment
Punctuality and commitment are key for this role. Be ready to talk about your work ethic and how you manage your time. You might even want to mention any previous experiences where you had to meet deadlines or work as part of a team to achieve goals.
