At a Glance
- Tasks: Join our Returns team to process customer returns and ensure quality service.
- Company: Be part of QVC Group, a Fortune 500 live social shopping company.
- Benefits: Enjoy competitive pay, paid time off, discounts, and more!
- Other info: Flexible hours with guaranteed work and opportunities for growth.
- Why this job: Gain valuable experience in a dynamic environment with full training provided.
- Qualifications: Basic PC skills and a commitment to punctuality are essential.
The predicted salary is between 13 - 16 £ per hour.
Your Opportunity, Your Team
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Here at our QVC Customer Operations Centre in Knowsley, we are looking for Warehouse Assistant level 2 team members to join our Returns team.
Hourly Pay: £13.00 per hour
Where You'll Work
This role is onsite and will require you to work from our Knowsley distribution centre daily. Work hours – Days: On Call 22.5+15 Mon-Sat 07:00-17:00. Guaranteed 22.5 hours per week which can be flexed up to a further 15 hours per week. The hours we allocate to you each week will be within the availability of Monday-Saturday between 07:00-17:00. You will be given 2 weeks’ notice of your working hours each week. This is a temporary role until 27th September 2026.
What You’ll Do
The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline. It is not your typical Warehouse role, as it is PC-based; however some returns roles include a requirement to lift and load heavy items of up to 25KG and the use of forklift trucks.
What You’ll Bring
- Don’t worry if you have not got any warehouse experience as you will receive full training and support.
- As this role is PC-based, basic PC skills are required (i.e. data entry, basic PC navigation between different screens).
- Eye for detail, as quality customer service is our number one priority.
- You’ll be a great fit for us if you are deadline‑driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation.
- As a business we expect team members to attend work on time to enable us to serve the needs of our customers and as part of a team; therefore commitment and punctuality are essential within this role.
Disability Confident Scheme
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.
Total Rewards
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal‑opportunity employer, QVC Group is committed to a barrier‑free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Warehouse Team Member - On Call Days 22.5 hours + 15 Mon-Sat 07:00-17:00 in Liverpool employer: Qvc
At QVC Group, we pride ourselves on being a dynamic and inclusive employer, offering our Warehouse Team Members in Knowsley a supportive work environment with comprehensive training and flexible hours. Our commitment to employee growth is reflected in our Total Rewards package, which includes competitive pay, generous paid time off, and unique benefits like company discounts and volunteer hours. Join us to be part of a vibrant team that values quality service and fosters a culture of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Team Member - On Call Days 22.5 hours + 15 Mon-Sat 07:00-17:00 in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, check out QVC's social media and website. Understanding their culture and values will help you connect better during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Even though it's a warehouse role, showing up looking smart and professional can make a great first impression. It shows you care about the opportunity!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Warehouse Team Member - On Call Days 22.5 hours + 15 Mon-Sat 07:00-17:00 in Liverpool
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for the role shine through! We love seeing candidates who are excited about joining our team and contributing to our amazing projects.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention any relevant experience, even if it's not warehouse-specific, that shows you can handle the tasks at hand.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Warehouse Team Member role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Qvc
✨Know the Role Inside Out
Before your interview, make sure you understand what a Warehouse Team Member does at QVC. Familiarise yourself with the responsibilities, especially around handling returns and using PC systems. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Attention to Detail
Since quality customer service is a top priority, be prepared to discuss how you've demonstrated attention to detail in past experiences. Whether it's ensuring accuracy in data entry or managing inventory, share specific examples that highlight your ability to maintain high standards.
✨Demonstrate Your Team Spirit
QVC values teamwork, so think of examples where you've worked well with others. Be ready to talk about how you contribute to a positive team environment and how you handle challenges collaboratively. This will help them see you as a great fit for their culture.
✨Be Punctual and Committed
Punctuality is key in this role, so make sure to express your commitment to being on time and reliable. You might even want to mention any strategies you use to manage your time effectively, which can reassure them that you'll meet their expectations.
