At a Glance
- Tasks: Join our Returns team to process customer returns and ensure quality service.
- Company: Be part of QVC Group, a Fortune 500 company with a vibrant culture.
- Benefits: Enjoy competitive pay, paid time off, discounts, and more!
- Other info: Flexible hours with guaranteed shifts and opportunities for growth until September 2026.
- Why this job: Gain valuable experience in a dynamic environment while working with an amazing team.
- Qualifications: No prior warehouse experience needed; just bring your motivation and basic PC skills.
The predicted salary is between 13 - 16 £ per hour.
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.
Your Opportunity, Your Team
Here at our QVC Customer Operations Centre in Knowsley, we are looking for Warehouse Assistant level 2 team members to join our Returns team. Hourly Pay £13.00 per hour.
Where You'll Work
This role is onsite and will require you to work from our Knowsley distribution centre daily. Work hours – Days: On Call 22.5 + 15 Mon‑Sat 07:00‑17:00. Guaranteed 22.5 hours per week which can be flexed up to a further 15 hours per week. The hours we allocate to you each week will be within the availability of Monday to Saturday between 07:00‑17:00. You will be given 2 weeks' notice of your working hours each week. This is a temporary role until 27th September 2026.
What You'll Do
The Returns team is responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline. It is not your typical Warehouse role; as it is PC-based, some returns roles include lifting and loading heavy items of up to 25KG and the use of forklift trucks.
What You'll Bring
- You don’t need warehouse experience, as you will receive full training and support.
- Basic PC skills are required (e.g. data entry, basic PC navigation between different screens).
- Eye for details, as quality customer service is our number one priority.
- You will be deadline driven, able to handle goods with efficiency and accuracy, learn quickly, and have the right mix of energy and motivation.
- Commitment and punctuality are essential as we need team members to attend work on time.
Disability Confident Scheme
QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you'd like to be considered under this scheme, please indicate this on the application form.
Total Rewards
Our package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier‑free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Warehouse Team member - On Call Days 22.5 hours + 15 Mon-Sat 07:00-17:00 in Knowsley employer: Qvc
QVC is an excellent employer, offering a dynamic work environment in the vibrant Chiswick Park area of West London. With a strong focus on employee growth and development, the company provides comprehensive benefits and a supportive culture that encourages innovation and collaboration. As a Retention Marketing Specialist, you'll have the opportunity to make a meaningful impact through engaging campaigns while enjoying a flexible hybrid work model.
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Team member - On Call Days 22.5 hours + 15 Mon-Sat 07:00-17:00 in Knowsley
✨Tip Number 1
Get to know the company! Before your interview, check out QVC's social media and website. Understanding their culture and values will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Even though it’s a warehouse role, showing up looking smart and professional can make a great first impression. It shows you’re serious about the opportunity!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Warehouse Team member - On Call Days 22.5 hours + 15 Mon-Sat 07:00-17:00 in Knowsley
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for the role shine through! We love seeing candidates who are excited about joining our team and contributing to the amazing work we do at QVC.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention any relevant experience, even if it's not warehouse-specific, and show us why you're a great fit for the Returns team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick understanding of your qualifications and enthusiasm.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Qvc
✨Know the Role Inside Out
Before your interview, make sure you understand what a Warehouse Team Member does at QVC. Familiarise yourself with the responsibilities, especially around handling returns and using PC systems. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Attention to Detail
Since quality customer service is a top priority, be prepared to discuss how you've demonstrated attention to detail in past experiences. Whether it's ensuring accuracy in data entry or handling goods carefully, share specific examples that highlight your skills.
✨Be Ready for Physical Tasks
This role involves lifting heavy items and possibly using forklift trucks. Even if you don’t have prior experience, express your willingness to learn and adapt. Mention any relevant physical tasks you've done before to reassure them of your capability.
✨Demonstrate Your Commitment
Punctuality and commitment are key for this position. During the interview, emphasise your reliability and readiness to work flexible hours. Share instances where you've gone above and beyond to meet deadlines or support your team, showing that you're a dependable team player.
