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- Tasks: Join our Returns team to manage customer returns efficiently and accurately.
- Company: QVC, a certified Top Employer with a focus on employee wellbeing.
- Benefits: Enjoy 23 days holiday, medical insurance, and a 20% employee discount.
- Why this job: Gain valuable experience in a dynamic environment while making a difference for customers.
- Qualifications: Basic PC skills and a commitment to punctuality are essential; no prior experience needed.
- Other info: Flexible hours with guaranteed minimum shifts and full training provided.
Distribution is about getting the right stock, to the right place, at the right time. Here at our QVC Customer Operations Centre in Knowsley, our warehouse team members get this right, meaning we make a great experience for our customers all over the country!
Hourly Pay: £12.23 per hour + shift premiums
Contract type: Temporary
Working hours: Evenings: On Call 22.5+15 Mon‑Fri 15:00‑23:00. Guaranteed minimum of 22.5 hours per week which can be flexed up to a further 15 hours per week when required by the business. The hours we allocate to you each week will be within the availability of Monday-Friday between 15:00-23:00. You will be given 2 weeks' notice of your working hours each week.
What will I be doing as a Warehouse Team Member in the Returns team?
The Returns team are responsible for refunding customer returns and consolidating all customer returned products, within a 48-hour timeline. It is not your typical Warehouse role, as it is PC-based; however, some returns roles include a requirement to lift and load heavy items of up to 25KG and the use of forklift trucks.
About You – What you will need to be effective in your role:
- Don’t worry if you have not got any warehouse experience as you will receive full training and support.
- As this role is PC-based, basic PC skills are required (i.e. Data entry, basic PC navigation between different screens).
- Eye for details, as Quality Customer Service is our number one priority.
- You’ll be a great fit for us if you are deadline driven, can handle goods with efficiency and accuracy, can learn quickly and have the right mix of energy and motivation.
- As a business, we have expectations for our team members to attend work on time to enable us to serve the needs of our customers and as part of a team; therefore, commitment and punctuality are essential within this role.
As a certified Top Employer, we offer employee benefits such as:
- 23 days holiday plus bank holidays entitlement during the first full year of service, rising to up to 28 days holiday plus bank holidays depending on length of service.
- Participation in the 'Share Success' bonus scheme linked to business performance.
- Pension plan with Legal & General – employee contribution is 3% and QVC contribution is 5% of qualified earnings.
- Medical Insurance – Single cover with Aviva and discounted rates for partner and family cover, plus enhanced life insurance.
- Credit Union saving scheme.
- Employee discount of 20% on products sold at QVC and access to the onsite staff shop featuring further discounted goods.
- Access to an award-winning wellbeing hub, related to physical, mental and financial support.
- Free, secure on-site parking including electrical charging points.
Submit your application online today to become a warehouse team member within our Returns team at QVC.
Warehouse Operative - on Call Eves 22.5 Hours + 15 Mon-Fri 15 : 00-23 : 00 in Knowsley employer: Qvc
Contact Detail:
Qvc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operative - on Call Eves 22.5 Hours + 15 Mon-Fri 15 : 00-23 : 00 in Knowsley
✨Tip Number 1
Get to know the company! Before your interview, watch their videos and read up on their values. This shows you’re genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Dress the part! Even if it’s a warehouse role, looking smart and professional can make a great first impression. It shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Warehouse Operative - on Call Eves 22.5 Hours + 15 Mon-Fri 15 : 00-23 : 00 in Knowsley
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our warehouse team and contributing to a great customer experience.
Highlight Relevant Skills: Even if you don’t have direct warehouse experience, make sure to mention any skills that relate to the job. Basic PC skills, attention to detail, and being deadline-driven are all super important for us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Returns team at QVC.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at QVC.
How to prepare for a job interview at Qvc
✨Know the Role Inside Out
Before your interview, make sure you understand what a Warehouse Operative does, especially in the Returns team. Familiarise yourself with the key responsibilities like handling returns, data entry, and the importance of quality customer service. This will show that you're genuinely interested and prepared.
✨Show Off Your Attention to Detail
Since this role requires an eye for detail, be ready to discuss examples from your past experiences where you've demonstrated this skill. Whether it's in previous jobs or even in personal projects, highlight how your attention to detail has led to successful outcomes.
✨Demonstrate Your Team Spirit
Teamwork is crucial in a warehouse environment. Be prepared to talk about how you've worked effectively in teams before. Share specific instances where your collaboration helped achieve a goal or solve a problem, as this will resonate well with the interviewers.
✨Be Punctual and Committed
Punctuality and commitment are essential for this role. During the interview, express your understanding of the importance of being on time and reliable. You might even want to mention how you manage your schedule to ensure you meet commitments, which will reflect positively on your work ethic.
