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For Companies At a Glance
- Tasks: Provide top-notch customer service and process orders from the comfort of your home.
- Company: Leading home shopping retailer with a supportive Contact Centre team.
- Benefits: Competitive pay, flexible working options, and 30 days annual leave.
- Why this job: Join a dynamic team and enjoy a great work-life balance while helping customers.
- Qualifications: Strong communication skills and a passion for customer care.
- Other info: Comprehensive training provided to ensure your success in the role.
The predicted salary is between 25000 - 35000 £ per year.
A leading home shopping retailer is seeking an Orderline Representative to support their Contact Centre team in Knowsley. This full-time, permanent role offers a competitive hourly pay of £12.41 and includes extensive training to ensure your success.
You will deliver world-class customer service, handle customer calls, and process orders, all while collaborating with a dynamic team. The position allows for a strong work-life balance, with benefits including flexible home working options and 30 days of annual leave.
Remote Orderline Specialist - Customer Care in Huyton employer: Qvc
Contact Detail:
Qvc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Orderline Specialist - Customer Care in Huyton
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their customer care mission.
✨Tip Number 2
Practice your communication skills! As an Orderline Specialist, you'll be handling customer calls, so being clear and friendly is key. Try role-playing with a friend to get comfortable with common customer scenarios.
✨Tip Number 3
Don’t forget to highlight your teamwork skills during the interview. This role involves collaborating with a dynamic team, so share examples of how you've worked well with others in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Remote Orderline Specialist - Customer Care in Huyton
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve handled calls or resolved issues, as this role is all about delivering top-notch support!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Orderline Specialist role. We love seeing candidates who put in the effort to connect their background with what we’re looking for.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate applications that are easy to read and get straight to the heart of your qualifications. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Qvc
✨Know the Company Inside Out
Before your interview, take some time to research the home shopping retailer. Understand their values, mission, and what sets them apart in the market. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As an Orderline Specialist, you'll be delivering world-class customer service. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Emphasise Team Collaboration
This role involves working closely with a dynamic team, so be ready to discuss how you thrive in collaborative environments. Share specific instances where you've worked effectively with others to achieve a common goal, highlighting your communication and teamwork skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your expectations.
